ITSM

16 hours ago


bangalore, India Tata Consultancy Services Full time

Role: ServiceNowEXP: 6 To 8yrsLocation: Chennai Responsible for interacting with customers and stakeholders for requirement gathering.Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.Implementations and enhancements of Service Catalog, Workflows, Flow designers, Incident, Problem, Change, Knowledge management and CMDB modules.Experienced in designing a Robust CMDB Following the CSDM Framework based on analysis of AS IS CMDB and ITSM Process, Field Mapping and Data Standardization,Implement Reports, Dashboards, KPI and Performance Analytics for different modules of ServiceNow.Manage ServiceNow Version Upgrading, Patching’s.Design and implementation of Service portal, widgets, ThemesIntegrate ServiceNow with other 3rd party tools using REST, SOAP web services and integration Hub.Good knowledge on configuring Chatbot, Virtual agent, ATF, Agent workspace, Flow DesignerStrong knowledge on Non ITSM modules like ITOM, SPM(ITBM), ITAM, CSM, SecOps, GRC, HRSD.Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues.Consults with Process Leaders to develop appropriate technical solutions in Service NowFollows up on outstanding development needs and provides timely status reports to the project manager.Advises on options, risk and impacts on business/ITIL processes.Communicates technical problems and solutions to both technical and non-technical audiences.


  • ITSM

    6 hours ago


    bangalore, India Tata Consultancy Services Full time

    Role: ServiceNow EXP: 6 To 8yrs Location: Chennai Responsible for interacting with customers and stakeholders for requirement gathering. Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Implementations and enhancements of Service Catalog, Workflows,...

  • ITSM

    3 days ago


    bangalore, India Tata Consultancy Services Full time

    TCS hiring!!! Role: ITSM Location: Bangalore Experience: 6-8 Must have: Escalation point, responsible for call and notification management and first point of contact for service restoration To work in 24/7 operations and project support Major Incident Management activities. Adhere to the Responsibilities detailed in the Incident Process Investigate and...

  • ITSM Freshservice

    2 weeks ago


    bangalore, India Zensar Technologies Full time

    Key Responsibilities:Freshservice Platform OwnershipConfigure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows, SLAs, and integrations with other enterprise tools.Process Optimization & GovernanceDesign and refine ITSM processes aligned with ITIL best practices.Ensure...

  • Software Engineer

    3 weeks ago


    Bangalore Division, India Saaki Argus & Averil Consulting Full time

    About the Client: A global IT MNC company Role : Software Engineer - ITSM Experience : 3 to 5 years Location : Bangalore (Hybrid) Looking for candidates who are currently in a Career Break (preferably Female candidates) Roles & Responsibilities: Manage and improve IT service management processes following ITSM best practices and frameworks (such as ITIL)....


  • bangalore, India S2Integrators Full time

    Job SummaryWe are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...

  • Senior Developer

    3 weeks ago


    Bangalore Division, India N2S.Global Full time

    Job Summary: We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery. Key Responsibilities:...


  • bangalore, India S2Integrators Full time

    Job Summary We are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...


  • bangalore, India Recloud Consulting Full time

    About the RoleWe are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow. The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution.This opportunity is with our client, a global...

  • Senior ITSM Developer

    17 hours ago


    bangalore, India beBeeServicenow Full time

    ServiceNow Developer Role OverviewJob Description:As a ServiceNow developer, you will be responsible for designing, developing, and implementing ServiceNow solutions across ITSM modules. This includes creating custom applications, integrations, and REST/SOAP web services within the ServiceNow platform.Key Responsibilities:Design, develop, and implement...


  • Bangalore, India Recloud Consulting Full time

    About the Role We are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow . The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution. This opportunity is with our client, a global...