Customer Support
3 days ago
Company DescriptionTrade W is a leading multi-asset trading platform with over seven years of industry experience, providing global users with secure, convenient, and efficient access to the financial markets. We offer CFD trading across a wide range of asset classes — including forex, cryptocurrencies, stocks, indices, metals, and commodities — through our intuitive app and web platform.Launched in 2018 as the flagship brand of Tradewill Global LLC, Trade W was built on a customer-first philosophy and a vision to make trading success more accessible. Today, we continue to grow as a trusted platform, committed to empowering traders worldwide with equal opportunities for success.Job SummaryWe are looking for a Retention Agent to join our Customer Support team with a core focus on helping registered clients successfully complete their deposits. This role is critical in resolving deposit-related issues, addressing client concerns, and ensuring a smooth and positive user experience that leads to conversion. You’ll serve as the bridge between interest and action, turning intent into completed transactions.Key Responsibilities:Make outbound calls or send messages to clients based on distribution and build up solid relationships.Proficiently grasp relevant job knowledge, promptly and accurately handle customer demands, and quickly and efficiently resolve user issues within specified time frames to enhance customer retention and satisfaction.Proactively identify, summarize, and verify potential issues through clients’ feedback, pass on the problems to relevant departments for follow-up, or propose effective suggestions to assist in business optimization.Assist development engineers in resolving customer problems and provide real-time technical support for first-line troubleshooting.Handle occasional tasks assigned by supervisors.Requirements:Languages: English and Hindi (Both MUST BE fluent in spoken and written)Minimum 6 months to 2 years of experience in customer service rolesExcellent communication skillsStrong problem-solving abilityEmpathetic and patient when dealing with challenging customer interactions.Experience from customer service or online service experience will be added advantage.
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Customer support
1 week ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per yearJob Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...
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Customer Support Executive
4 days ago
Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time**Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...
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Customer Support
2 weeks ago
Chennai, Tamil Nadu, India Outpace Consulting Services Full time ₹ 1,80,000 - ₹ 5,40,000 per yearHiring for Leading ITES Company In Chennai for Customer Support - Blended ProcessInterview Mode : VirtualMax Salary Chennai : 4.5 LPAKey Highlights:1: Graduate/UG with min 1 year experience in customer service2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: One Side Cab6: Excellent Communication Skills7: Immediate...
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Customer Support
4 days ago
Chennai, India Smart Moves Full timeMust have 1. Min 3 year experience in Support as a mandate. 2. Good communication skills, they will be interacting with some of the big lenders/corporates across India. 3. Should have strong interpersonal skills to be able to coordinate with internal departments and resolve tickets within SLA. 4. It will be a 6 days working week with Sunday being a...
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Customer Support
1 week ago
Chennai, India B Info solution Full timeHiring Customer Support, Fresher get 20k experience get 35k 1.hiring Domestic voice process hindi required/ degree mandatory/ fresher eligible/ fresher get salary 20k to maximum 35k location Chennai/ contact person SreeBalan 9585022513 **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls -...
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Customer Support
2 hours ago
Chennai, India B Info solution Full timeHiring Customer Support, Fresher get 20k experience get 35k 1.hiring Domestic voice process hindi required/ degree mandatory/ fresher eligible/ fresher get salary 20k to maximum 35k location Chennai/ contact person SreeBalan 9585022513 **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls -...
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Customer Support
2 hours ago
Chennai, India B Info solution Full timeHiring Customer Support and International Voice process, 1.hiring Domestic voice process hindi required/ degree mandatory/ fresher eligible/ fresher get salary 17k in hand / salary range 17k to 35k/ location Chennai/ contact person SreeBalan 9585022513 **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming...
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Customer Support
2 weeks ago
Chennai, India iTrend Solution Full time**Responsibilities**: - Answer incoming calls professionally from customers with inquiries - Analyze customer issues and assist in resolving them within the required time frame - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. - Coordinate with customers and ensure...
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Customer Support
5 days ago
Chennai, Tamil Nadu, India Jobs for Humanity Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...
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Customer Support
6 days ago
Chennai, India Boston Business Solutions Full timeHi, This is Vishnu priya from Boston Business Solution, We are hiring for Customer Support (Voice process) Qualification: Technical Graduation-B.Tech,B.E,BCA and Diploma Technical Languages : Java, HTML Languages required: Hindi(must) with English communication Computer knowledge Should have 6 month experience in Customer Support 6days...
