Customer Experience and Sales Associate

2 days ago

Gurgaon, India Andamen Full time

We are looking for a luxury-oriented customer enthusiast who has excellent communication skills, an understanding of consumer/customer service and is willing to do what it takes to make Andamen the best-loved men’s fashion brand in India. You will be the face of Andamen for your customers/audience on various aspects from order management, relationship management, sales, style guidance, research, and surveys. Your responsibilities: Be the direct point of contact for customers, to ensure exceptional experience and service standards Manage phone, email, Whatsapp, Instagram interactions to achieve defined SLAs Manage defined processed and SLAs in our ERP Keep all leakages – returns, exchanges, RTO’s and cancellations in the defined norms of the business Build deep knowledge of our product portfolio and positioning to offer personalized style advice and help customers find products that fit their needs. Generating revenue by upselling and cross-selling skills. Work closely with cross functions to resolve any problems faced by customers Work with the leadership team on initiatives to improve the customer experience and process standards Conduct regular research and surveys to provide thoughtful, strategic insights regarding customer needs, to our product, marketing, and technology teams What we’re looking for: 1-5 years of experience in a customer or consumer-facing role. Excellent verbal and written communication skills Passion for building an exceptional and loved brand experience Ability to multitask and thrive in an ambiguous environment Proficiency in Microsoft Outlook, Excel, Word About Andamen: A proud homegrown, bridge-to-luxury fashion brand for men who love style. Our philosophy: everlasting quality and designs, eco-conscious fibers, responsibly and lovingly made by Indians. We launched in December 2015 and have since been featured in Economic Times, HT Mint, India Today, Indian Express, Man’s World, Rolling Stone, Verve, and LBB. Visit Work Shift Mon- Sat (10 am to 7 pm) Rotational During Seasonal Sales.

  • Senior Associate: Customer Experience

    21 hours ago

    Gurgaon, India Somersault Full time

    We are seeking a highly skilled and experienced Senior Associate Customer Experience & Sales to join our dynamic team. As a Senior Associate Customer Experience, you will be responsible for managing end-to-end customer interactions, ensuring seamless post-purchase journeys, and driving customer satisfaction across all touchpoints. Your role will involve...

  • Senior Associate: Customer Experience

    21 hours ago

    gurgaon district, India Somersault Full time

    We are seeking a highly skilled and experienced Senior Associate Customer Experience & Sales to join our dynamic team. As a Senior Associate Customer Experience, you will be responsible for managing end-to-end customer interactions, ensuring seamless post-purchase journeys, and driving customer satisfaction across all touchpoints. Your role will involve...

  • Customer Experience and Sales Associate

    21 hours ago

    Gurgaon, India Andamen Full time

    We are looking for a luxury-oriented customer enthusiast who has excellent communication skills, an understanding of consumer/customer service and is willing to do what it takes to make Andamen the best-loved men’s fashion brand in India. You will be the face of Andamen for your customers/audience on various aspects from order management, relationship...

  • Customer Sales Associate

    2 weeks ago

    Gurgaon, India Growpital (yotta Agroventures Pvt. Ltd.) Full time

    **About Growpital** Growpital is an alternative investment platform that provides retail investors investment opportunities in agriculture to earn 10-17% of fixed tax-free returns. Growpital does this by investing in a portfolio of farm projects by diversifying into various locations, growing multiple crops and practicing different types of farming....

  • Sales Associate

    4 days ago

    Gurgaon, India Elite Business Solution Full time

    hiring for customer support & sales associate 1-Work from office gurgaon 2-Immediate joiner 3- Graduate/ undergraduate are eligible 4- experienced and fresher both eligible 5- 6 days working, shift timing 10am-7pm 6- salary upto 4 LPA **Job responsibility-** 1. Assisting customers in the sale of a range of financial products on the phone. 2. Reaching...

  • Sales Associate

    2 weeks ago

    Gurgaon, Haryana, India futureMBBS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Sales AssociateExperience Required: Minimum 1 YearJob Summary:We are looking for a motivated and customer-focused Sales Associate with at least 1 year of proven sales experience. The ideal candidate should have strong communication skills, the ability to understand customer needs, and a passion for driving sales growth.Key...

  • Customer Success Manager

    1 week ago

    Gurgaon, India customer success Full time

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Sales Associate

    6 days ago

    Gurgaon, Haryana, India Blu Parrot Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Title: Sales AssociateLocation: GurugramExperience: 2+ Years of ExperienceAbout the Role:We are seeking a motivated and customer-focused Sales Associate to join our team in Gurugram. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build lasting relationships with customers.Key...

  • Inside Sales Associate

    6 days ago

    Gurgaon, India 91 Springboard Business Hub Private Limited Full time

    **Group Company**: 91 Springboard Business Hub Private Limited **Designation**: Inside Sales Associate (DES57) **Office Location**: Gurugram **Position description**: Our team is looking for a motivated and well-spoken inside sales associate to join our sales team. The inside sales associate will be responsible for identifying and converting qualified...

  • Inside Sales Associate

    4 days ago

    Gurgaon, India 91 Springboard Business Hub Private Limited Full time

    **Group Company**: 91 Springboard Business Hub Private Limited **Designation**: Inside Sales Associate (DES57) **Office Location**: 18th June Road Panjim **Position description**: Our team is looking for a motivated and well-spoken inside sales associate to join our sales team. The inside sales associate will be responsible for identifying and converting...