Quality analyst

1 day ago


Bangalore, India Teleperformance Full time

Quality Analyst, Should have experience in Domestic BPO, Should have experience in Quality Good comm skills, Should know two south languages, Conduct regular training sessions to enhance team skills and knowledge of products/services. Collaborate with cross-functional teams to identify areas for improvement in service delivery processes. Analyse customer feedback and service data to develop actionable insights and strategies. Monitored key performance indicators (KPIs) and provided regular reports to senior management. Resolved complex customer issues, leading to a (X%) reduction in escalated complaints. Salary upto-3.5 LPA,


  • Quality analyst

    2 weeks ago


    Bangalore, India Convin Full time

    Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. ...

  • Quality analyst

    5 days ago


    Bangalore, India Convin Full time

    Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At...

  • Quality Analyst

    6 days ago


    bangalore, India Convin Full time

    Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

  • Quality Analyst

    3 weeks ago


    bangalore, India Convin Full time

    Quality Analyst - BPOPosition: Quality Analyst Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we...

  • Quality Analyst

    2 weeks ago


    bangalore, India Convin Full time

    Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At...

  • Quality Analyst

    2 days ago


    bangalore, India Teleperformance Full time

    Quality Analyst, Should have experience in Domestic BPO, Should have experience in Quality Good comm skills, Should know two south languages, - Conduct regular training sessions to enhance team skills and knowledge of products/services. - Collaborate with cross-functional teams to identify areas for improvement in service delivery processes. - Analyse...

  • Quality Analyst

    7 days ago


    bangalore, India Convin Full time

    Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

  • Quality Analyst

    6 days ago


    bangalore, India Convin Full time

    Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin,...

  • Quality analyst

    1 week ago


    Bangalore City, India Convin Full time

    Quality Analyst - BPOPosition: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we...

  • Quality Analyst

    2 days ago


    bangalore, India Teleperformance Full time

    Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

  • Quality Analyst

    2 months ago


    bangalore, India Convin Full time

    Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we leverage AI/ML to...

  • Quality Analyst

    2 months ago


    bangalore, India Convin Full time

    Position: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve...

  • Quality Analyst

    2 days ago


    bangalore, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...


  • bangalore, India TerraGiG Full time

    We are looking for Quality Assurance Analyst QA Analyst (Automation with Selenium, Robot Framework, Python, and API Testing) Location: Bangalore - Marathahalli Experience: 5+ Years Joining: Immediate Joiners Preferred About the Job We are seeking an experienced QA Analyst specializing in automation testing with a strong background in network...


  • Bangalore, India TerraGiG Full time

    We are looking for Quality Assurance Analyst QA Analyst (Automation with Selenium, Robot Framework, Python, and API Testing) Location: Bangalore - Marathahalli Experience: 5+ Years Joining: Immediate Joiners Preferred About the Job We are seeking an experienced QA Analyst specializing in automation testing with a strong background in...


  • bangalore, India TerraGiG Full time

    We are looking for Quality Assurance AnalystQA Analyst (Automation with Selenium, Robot Framework, Python, and API Testing)Location: Bangalore - MarathahalliExperience: 5+ YearsJoining: Immediate Joiners PreferredAbout the JobWe are seeking an experienced QA Analyst specializing in automation testing with a strong background in network product/protocol...

  • Quality Analyst

    5 days ago


    bangalore, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Quality Analyst

    3 days ago


    bangalore, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Quality Analyst

    15 hours ago


    bangalore, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Quality Analyst

    1 week ago


    bangalore, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...