Quality Analyst
1 month ago
Quality Analyst,
Should have experience in Domestic BPO,
Should have experience in Quality
Good comm skills,
Should know two south languages,
Conduct regular training sessions to enhance team skills and knowledge of products/services.
Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.
Analyse customer feedback and service data to develop actionable insights and strategies.
Monitored key performance indicators (KPIs) and provided regular reports to senior management.
Resolved complex customer issues, leading to a [X%] reduction in escalated complaints.
Salary upto-3.5LPA,
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Quality analyst
3 days ago
Bangalore, India Convin Full timeQuality Analyst - BPO Position: Quality Analyst ( Tamil & Telugu) Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights...
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Quality Analyst
1 month ago
bangalore, India Convin Full timeQuality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...
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Quality Analyst
3 weeks ago
Bangalore, India SolarSquare Energy Full timeRequirement: Should have 1 - 3 years of experience as a Quality Analyst / Quality Auditor Industry preferred: BPO Job Location Baner, Pune Job Type: WFO Working: 6 days working Perk: 4 - 4.5 LPA CTC Language: Hindi, English, Tamil, Telugu and Kannada A Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call...
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Quality Analyst
2 days ago
Bangalore, India Convin Full timeQuality Analyst - BPO Position: Quality Analyst - Telugu) Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...
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Quality analyst
1 month ago
Bangalore, India Teleperformance Full timeQuality Analyst, Should have experience in Domestic BPO, Should have experience in Quality Good comm skills, Should know two south languages, Conduct regular training sessions to enhance team skills and knowledge of products/services. Collaborate with cross-functional teams to identify areas for improvement in service delivery processes. Analyse...
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Quality Analyst
1 month ago
bangalore, India Convin Full timeQuality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...
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Quality Analyst
1 month ago
bangalore, India Convin Full timeQuality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin,...
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Quality Analyst
1 month ago
bangalore, India Teleperformance Full timeQuality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...
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Quality Analyst
4 weeks ago
Bengaluru / Bangalore, India Wehyre Corporate Consulting Private Limited Full timeThe Quality Analyst is responsible for evaluating and ensuring the quality of the retention process, identifying areas for improvement, and implementing strategies to enhance sales performance and customer satisfaction. This role involves monitoring outbound retention calls, analyzing sales data, and providing feedback and training to the teamKey...
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Quality Analyst
1 month ago
Bangalore, India Wipro Full timeROLE: Tosca Quality Analyst EXPERIENCE REQUIRED: 5 to 8 years JOB LOCATION: Bangalore , Hyderabad Notice: Immediate to 30 Days Education* B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA/MBA Certifications If Any Job Description* This position is for Quality Analyst who is functionally aligned as part of the Legal project team. Specific...
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Quality Analyst
1 month ago
Bangalore, India Wipro Full timeROLE: Tosca Quality Analyst EXPERIENCE REQUIRED: 5 to 8 years JOB LOCATION: Bangalore , Hyderabad Notice: Immediate to 30 Days Education* B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA/MBA Certifications If Any Job Description* This position is for Quality Analyst who is functionally aligned as part of the Legal project team. Specific...
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HCLTech | Annotation Quality Analyst
7 days ago
bangalore, India HCLTech Full timeHCL Tech Hiring for Annotation Quality AnalystDesignation: Annotation Quality AnalystExperience: Minimum 2 Year to 3 Years ExperienceWork Location: BengaluruTwo Ways Cabs AvailableJob Description -Annotation Quality AnalystPosition Overview: The Annotation Quality Analyst is responsible for ensuring the quality and accuracy of annotated data used in machine...
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Convin | Quality Analyst
3 days ago
bangalore, India Convin Full timeQuality Analyst - BPO Position: Quality Analyst - Telugu) Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At...
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Quality Analyst
1 month ago
bangalore, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
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HCLTech | Annotation Quality Analyst
7 days ago
bangalore, India HCLTech Full timeHCL Tech Hiring for Annotation Quality Analyst Designation: Annotation Quality Analyst Experience: Minimum 2 Year to 3 Years Experience Work Location: Bengaluru Two Ways Cabs Available Job Description -Annotation Quality Analyst Position Overview: The Annotation Quality Analyst is responsible for ensuring the quality and accuracy of annotated data...
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HCLTech | Annotation Quality Analyst
1 week ago
bangalore, India HCLTech Full timeHCL Tech Hiring for Annotation Quality AnalystDesignation: Annotation Quality AnalystExperience: Minimum 2 Year to 3 Years ExperienceWork Location: BengaluruTwo Ways Cabs AvailableJob Description -Annotation Quality AnalystPosition Overview: The Annotation Quality Analyst is responsible for ensuring the quality and accuracy of annotated data used in machine...
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Quality Analyst
2 months ago
bangalore, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
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Quality Analyst
4 weeks ago
bangalore, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
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Quality Analyst
2 months ago
bangalore, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
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Convin | Quality Analyst | bangalore
2 weeks ago
bangalore, India Convin Full timeQuality Analyst - BPOPosition: Quality Analyst ( Tamil & Telugu)Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...