Quality Analyst

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Requirement: Should have 1 - 3 years of experience as a Quality Analyst / Quality Auditor Industry preferred: BPO Job Location Baner, Pune Job Type: WFO Working: 6 days working Perk: 4 - 4.5 LPA CTC Language: Hindi, English, Tamil, Telugu and Kannada A Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call...

Quality Analyst, Should have experience in Domestic BPO, Should have experience in Quality Good comm skills, Should know two south languages, - Conduct regular training sessions to enhance team skills and knowledge of products/services. - Collaborate with cross-functional teams to identify areas for improvement in service delivery processes. - Analyse...

Quality Analyst, Should have experience in Domestic BPO, Should have experience in Quality Good comm skills, Should know two south languages, Conduct regular training sessions to enhance team skills and knowledge of products/services. Collaborate with cross-functional teams to identify areas for improvement in service delivery processes. Analyse customer...

Quality Analyst, Should have experience in Domestic BPO, Should have experience in Quality Good comm skills, Should know two south languages, Conduct regular training sessions to enhance team skills and knowledge of products/services. Collaborate with cross-functional teams to identify areas for improvement in service delivery processes. Analyse...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin,...

Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

The Quality Analyst is responsible for evaluating and ensuring the quality of the retention process, identifying areas for improvement, and implementing strategies to enhance sales performance and customer satisfaction. This role involves monitoring outbound retention calls, analyzing sales data, and providing feedback and training to the teamKey...

ROLE: Tosca Quality Analyst EXPERIENCE REQUIRED: 5 to 8 years JOB LOCATION: Bangalore , Hyderabad Notice: Immediate to 30 Days Education* B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA/MBA Certifications If Any Job Description* This position is for Quality Analyst who is functionally aligned as part of the Legal project team. Specific...

ROLE: Tosca Quality Analyst EXPERIENCE REQUIRED: 5 to 8 years JOB LOCATION: Bangalore , Hyderabad Notice: Immediate to 30 Days Education* B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA/MBA Certifications If Any Job Description* This position is for Quality Analyst who is functionally aligned as part of the Legal project team. Specific...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

HCL Tech Hiring for Annotation Quality AnalystDesignation: Annotation Quality AnalystExperience: Minimum 2 Year to 3 Years ExperienceWork Location: BengaluruTwo Ways Cabs AvailableJob Description -Annotation Quality AnalystPosition Overview: The Annotation Quality Analyst is responsible for ensuring the quality and accuracy of annotated data used in machine...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

Quality Analyst - BPOPosition: Quality Analyst ( Tamil & Telugu)Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...

Position Title: Quality Analyst – Sales Team Reports To: Sales Manager Location: Bangalore Job Type: Full-time Position Overview: We are seeking a meticulous and results-driven Quality Analyst to support our Sales team in maintaining high standards of performance and customer satisfaction. The ideal candidate will be responsible for evaluating,...