Customer Experience Executive

2 weeks ago


Noida, India dash and dot Full time

dash and dot Job role - CRM & Digital Executive Responses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp). Prompt communication- Building sustainable relationships and trust with customers through open and interactive communication. Planning & strategizing- Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience. 0-1 year of managing customer relationships. Relevant knowledge of tools and techniques of digital marketing



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