Customer Success Manager
4 days ago
Hospitality → Premium Client Management Career Shift | Founder-Led Firm | Work From Home Location: Remote (India) Experience: 3–10 years in luxury hospitality Type: Full-time About This Role (PLEASE READ BEFORE APPLYING) This role is specifically designed for professionals from luxury hotels / premium hospitality who want to transition into a stable, work-from-home, long-term client relationship career. If you’ve worked in Taj, Oberoi, ITC, Marriott, Hyatt, Leela, Ananda, Vana, Soho House , or similar high-touch environments — this will feel like a natural next step. If you come from BPO, back-office ops, generic coordination, or low-touch customer service , please do not apply . This role requires instincts that only premium hospitality develops. About Beacon House Beacon House is India’s only founder-led, Former Admissions Officer (FAO)-powered boutique global admissions firm. We work with a select cohort of families each year, offering deeply personalized, high-touch guidance for students applying to the world’s top universities. This is not an edtech ops role — this is premium client experience at the highest standard . Why Hospitality Professionals Excel Here If you have spent years: handling VIP guests anticipating needs before they are expressed crafting warm, thoughtful communication managing escalations with grace coordinating across teams operating with polish, patience, and presence …then you already have 80% of what this role needs. We’ll teach you the education domain — the instincts must come from you .What You’ll Get (Your Lifestyle Changes) 100% Work From Home Predictable hours (no night shifts, no split shifts) No standing 8–10 hours No rosters, no festival duty Work with a specific set of families long-term (not transient guests) High-respect, thoughtful, mission-driven families A calm, founder-led culture that values warmth + excellence Your Responsibilities 1. Own the Relationship with Families Be the primary point of contact for parents & students Build trust, warmth, and long-term rapport Ensure every family feels supported, remembered, and cared for 2. Deliver a Premium, Proactive Experience Send structured WhatsApp updates Anticipate concerns before they arise Pre-emptively communicate next steps Handle escalations with emotional intelligence 3. Manage the Student Journey Track deadlines Coordinate with Graduate Coaches and Former Admissions Officers Prepare weekly updates & action plans 4. Maintain Zero-Friction Operations Scheduling Meeting notes Internal tracking (Google Sheets / Notion) Keeping parents, students, GC, and FAO aligned Who Should Apply You have: 3–10 years in luxury hospitality (Front Office, Guest Relations, Duty Manager, FOM, CRM, Wellness Hospitality, Concierge) Exceptional spoken & written English A warm, calm, polished service style Ability to manage multiple VIP clients without chaos High emotional intelligence A proactive, anticipatory mindset Desire to shift from hotel shifts → stable WFH career Bonus if you’ve worked in: Taj | Oberoi | ITC | Marriott | Hyatt | Ananda | Vana | Leela | Four Seasons | Roseate | Trident | Soho House.
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Customer Success Manager
5 days ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
7 days ago
bangalore, India Weekday Full timeThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
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Customer Success Manager
5 days ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
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Customer Success Manager
4 days ago
Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
2 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
2 weeks ago
Bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
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Customer Success Manager
3 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
2 weeks ago
bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : BangaloreREPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
2 weeks ago
bangalore, India Zocket Full timeCustomer Success Manager ( US ) About the organization - At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketing workflows. Our mission is bold yet simple: to streamline decision-making, dramatically reduce manual effort, and empower marketers to...
