Synergy Plus Business Consulting Group | Transcription Specialist
3 days ago
Position: Transcription Specialist (Voice & Non-Voice)
Contract Duration: 6 months Contractual basis
Number of Positions: 50
Language Requirement: Mid to Advanced Proficiency in Spanish and English
Location : Chennai
Salary: 60K-75K
Job Description:
We are seeking 50 transcription specialists for a 6-month contract and after that you can make it permanent also with a combination of voice and non-voice transcription services . The ideal candidates should have mid to advanced proficiency in both Spanish and English , along with strong MS Excel skills. You will be responsible for handling daily transcription volumes, ensuring the work meets quality standards, and adhering to service-level agreements (SLAs).
Key Responsibilities:
Transcription Services:
Perform accurate voice and non-voice transcription tasks in Spanish and English, ensuring high quality and attention to detail.
Task Management:
Handle a daily volume of tasks while meeting the established SLAs and quality standards.
Record Maintenance:
Keep accurate records of daily work by updating trackers to reflect progress and work completed.
Time Management:
Demonstrate excellent time management skills to efficiently handle assigned tasks and deadlines.
Escalation Protocol:
Identify potential SLA or quality issues early and escalate them in a timely manner to the manager or lead.
Confidentiality:
Maintain strict confidentiality regarding work scope, details, and sensitive information.
Requirements:
Language Proficiency: Mid to advanced proficiency in Spanish and English (both written and spoken)
Technical Skills: Good working knowledge of MS Excel
Soft Skills: Excellent organizational, time management, and communication skills. Ability to work independently and handle multiple tasks effectively.
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