Senior CRM Associate

3 days ago

Bhubaneswar, India NxtWave Full time

We are looking for a proactive Senior Business Development Associate to own the final stage of the sales funnel and drive learner enrollments. In this role, you will engage directly with prospective learners calling parents & take followups on career and program benefits, and ensure high conversion rates through structured follow-ups. This is an individual contributor role focused on maximizing enrollments while delivering a seamless learner experience. Employment Type : 6 months Probation + Full time Key Responsibilities Connect with prospective students through phone/video calls to understand concerns, clarify doubts, and drive leads toward closure. Follow up continuously and ensure timely conversion of leads. Manage the complete sales cycle post-demo, including lead engagement, objection handling, and closing. Communicate effectively the value proposition and uniqueness of the NIAT Program. Achieve and exceed daily, weekly, and monthly enrollment and revenue targets. Maintain accurate CRM records of lead interactions and feedback for smooth follow-ups. Share learner insights with the demo and other teams to improve processes. Deliver an exceptional customer experience, ensuring every interaction is respectful, empathetic, and impactful Qualifications & Requirements ~1–3 years of experience in B2C Sales/Business Development, preferably in EdTech/Upskilling/ High-ticket B2C industries with CRM tools and sales dashboards experience. ~ Strong sales acumen with expertise in closing deals, consultative selling, and objection handling. ~ Excellent communication skills in English + one regional language (Hindi/Gujarati/Odia/Malayalam/Bengali/Kannada/Tamil/Telugu) . ~ Highly target-driven, process-oriented, and comfortable working in fast-paced, metric-driven environments. Work Location & Days ~ Work from Madhya Pradesh / West Bengal / Gujarat / Odisha / Kerala/Karnataka depending on territory. ~6-day working week ~ Training Location : Hyderabad ~ Work Timings : 11:00 AM – 9:00 PM ~ No.of Working days / Weekoffs : Rotational (Not on Saturday–Sunday) Why Join Us Be a part of one of India's fastest-growing EdTech startups. Own the closure function and drive direct business impact. Attractive CTC + performance-based incentives. Fast-track career growth to senior leadership roles.

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