Customer relationship management manager
6 days ago
Employment Type: (Full-time / Part-time / Contract)Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an experienced CRM Specialist responsible for managing and optimizing our Customer Relationship Management system. You will play a pivotal role in enhancing customer satisfaction, streamlining client interactions, and ensuring the accuracy and effectiveness of customer data.Key Responsibilities:Manage and maintain the CRM platform, ensuring data accuracy, integrity, and accessibility.Develop and implement customer segmentation strategies to optimize marketing and sales initiatives.Analyze CRM data to generate insights and provide recommendations for improving customer engagement, retention, and satisfaction.Collaborate with sales, marketing, and customer service teams to identify opportunities and improve workflows.Design and execute automated campaigns and workflows within the CRM to enhance customer experience.Prepare regular CRM reports highlighting key metrics, trends, and opportunities for improvement.Provide ongoing CRM training and support to internal teams to ensure effective utilization of CRM tools.Identify and troubleshoot CRM issues, coordinating with technical teams for prompt resolution.Qualifications:Bachelor’s degree in Marketing, Business Administration, Information Systems, or related field.2-4 years of proven experience managing CRM systems (e.g., Salesforce, Zoho, Hub Spot, Microsoft Dynamics).Demonstrated proficiency in CRM analytics and reporting tools.Excellent understanding of customer segmentation, campaign management, and customer lifecycle strategies.Strong analytical skills with the ability to interpret and leverage CRM data effectively.Excellent communication and interpersonal skills.Preferred Skills:CRM certifications (e.g., Salesforce Certified Administrator, Hub Spot CRM Certification).Experience with integration of CRM systems with other digital platforms (e.g., marketing automation, social media, ERP).Familiarity with SQL or database management.Personal Attributes:Detail-oriented with excellent organizational and time-management skills.Strategic thinker capable of identifying and leveraging opportunities.Collaborative and effective team player.Adaptable and proactive in resolving issues and improving processes.Compensation and Benefits:Competitive salary commensurate with experiencePerformance incentivesComprehensive health insuranceProfessional growth and learning opportunitiesPositive and inclusive work environment
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Customer Relationship Management Manager
6 days ago
Panjim, India Self-employed Full timeEmployment Type: (Full-time / Part-time / Contract)Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an...
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Customer Relationship Management Manager
3 weeks ago
Panjim, India Self-employed Full timeEmployment Type: (Full-time / Part-time / Contract)Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an...
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Customer Relationship Management Executive
1 week ago
Panjim, India ALYF Full timeJob Title: Customer Relationship ExecutiveLocation: GoaCompany: SOAL – Vacation Rental ManagementExperience: 3 – 5 years in client servicing, hospitality, real estate, or relationship managementBudget : upto 5 lacs P.AAbout SOALSoal is a premium vacation rental management company committed to maximizing rental income for homeowners while...
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Customer Relationship Management Executive
7 days ago
Panjim, India ALYF Full timeJob Title: Customer Relationship ExecutiveLocation: GoaCompany: SOAL – Vacation Rental ManagementExperience: 3 – 5 years in client servicing, hospitality, real estate, or relationship managementBudget : upto 5 lacs P.AAbout SOALSoal is a premium vacation rental management company committed to maximizing rental income for homeowners while...
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Customer Relationship Management Executive
2 weeks ago
Panjim, Goa, India ALYF Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Customer Relationship ExecutiveLocation: GoaCompany: SOAL – Vacation Rental ManagementExperience: 3 – 5 years in client servicing, hospitality, real estate, or relationship managementBudget : upto 5 lacs P.AAbout SOALSoal is a premium vacation rental management company committed to maximizing rental income for homeowners while delivering...
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Panjim, India Self-employed Full timeEmployment Type: [Full-time / Part-time / Contract] Company Overview: Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics. Role Summary: We are looking for an...
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Client Relationship Manager
3 weeks ago
Panjim, India BIG FAT WEDDINGS & ENTERTAINMENT Co. Full timeClient relationship manager will be responsible for Handling client queries and work towards closure. .Venue recce with clients Understanding the detailed need of the client for their wedding/event Making rapport with different hotels & venues. Be present at the venue at the time of event to coordinate with the client for various requirements. . Responsible...
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Homeowner relationship Manager
3 weeks ago
Panjim, India Lohono Stays Full timeJoin the Lohono Stays TeamAt Lohono Stays by Isprava, we redefine luxury vacations for discerning travelers by offering upscale homestays across iconic holiday destinations in India and Southeast Asia. Our portfolio boasts over 250 exceptional homes in Goa, Phuket, Koh Samui, Alibaug, Lonavala, Coonoor, and Bali, each meticulously managed to ensure guests...
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Homeowner relationship Manager
2 weeks ago
Panjim, Goa, India Lohono Stays Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin the Lohono Stays TeamAt Lohono Stays by Isprava, we redefine luxury vacations for discerning travelers by offering upscale homestays across iconic holiday destinations in India and Southeast Asia. Our portfolio boasts over 250 exceptional homes in Goa, Phuket, Koh Samui, Alibaug, Lonavala, Coonoor, and Bali, each meticulously managed to ensure guests...
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Assistant Manager Customer Support
3 weeks ago
Panjim, India Delhivery Full timeDesignation - Manager Job Profile To handle and manage the Client Experience & business Job Description Responsible for managing a team of 8-10 team members who are handling the High Volume SME/D2C clients and ensuring they deliver High Performance and meet their KRA's Study Existing Processes/SOP's for improvisation & Set Up New processes based on...
