
Senior Operations Manager
2 weeks ago
• Assist in planning and achieving operational targets aligned with customer deliverables.
• Collaborate with the Associate Director to drive operational excellence and timely execution.
• Maintain strong relationships with key customer stakeholders to plan, execute, and reviewdeliverables.
• Proactively engage with customers to ensure timely clearance of invoices and smoothcommunication.
• Present new solution initiatives and discuss use cases with customers to explore account miningopportunities.
• Evaluate the implementation of engineering initiatives in collaboration with Assistant Managers.
• Periodically assess operational processes and recommend modifications to improve efficiency anddelivery effectiveness.
• Train and mentor Assistant Managers and Field Executives in areas such as reporting, customerrelationship management, and preparing standardized MIS.
• Foster a high-performance culture focused on accountability and continuous improvement.
• Assist in preparing delivery budgets and monitor variances to ensure cost-effective operations.
• Develop and maintain customer-wise MIS reports to support management decision-making.
• Evaluate customer-wise profitability and drive at least two improvement initiatives per quarter.Qualification:
•BE EEE/ECE , Diploma EEE/ ECE , Mechatronics.
• Good communication skills with ability to interact with customers at senior levels.
• Experience in Team Building and Team Management.
• Some experience in Sales will be preferred.If interested share your CV
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