
Senior Operations Manager
2 days ago
Our organization seeks a seasoned leader to oversee team performance, customer satisfaction, and process excellence.
Key Responsibilities- Strategically improve customer experience by implementing coaching programs and resolving issues effectively.
- Ensure adherence to key operational metrics, including service level agreements, average handling time, first call resolution, and others.
- Develop and implement proactive strategies to minimize attrition and shrinkage through engagement initiatives and workforce planning.
- Conduct regular coaching, feedback sessions, and audits to enhance performance quality and foster a high-performing culture.
- Monitor and track key performance indicators (KPIs) and key result areas (KRAs); publish reports highlighting gaps with action plans.
- Resolve conflicts within the team and serve as the primary point of escalation for customer issues.
- Collaborate with Quality and Training teams to address knowledge and skill gaps.
- Proven experience as an operational manager in international voice processes.
- Strong background in people management, performance coaching, and conflict resolution.
- Excellent understanding of operational metrics, communication, analytical, and problem-solving skills.
- Ability to work in a dynamic 24/7 environment with rotational shifts.
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Senior Operations Manager
4 hours ago
Delhi, Delhi, India beBeeOperations Full time ₹ 1,80,00,000 - ₹ 2,10,00,000Job Title: Senior Operations ManagerJob Summary:We are seeking a highly skilled and experienced Senior Operations Manager to oversee the day-to-day operations of our coding department. The ideal candidate will have a proven track record in managing teams, developing operational strategies, and ensuring high-quality patient care.
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Senior Technical Operations Manager
3 days ago
Delhi, Delhi, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000Senior Technical Operations ManagerWe are seeking a proactive and results-driven Senior Technical Operations Manager with strong expertise in vessel management and technical operations. This role requires the ability to lead cross-functional teams, ensure regulatory compliance, and drive operational excellence while maintaining the highest standards of...
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Senior Financial Operations Manager
3 days ago
Delhi, Delhi, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Senior Financial Operations ManagerAbout the Role:We are seeking a highly skilled and detail-oriented professional to join our Finance Operations team as a Senior Financial Operations Manager. The successful candidate will be responsible for managing acquirer relationships, performing daily reconciliation, and ensuring smooth financial operations...
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Senior Financial Operations Manager
4 days ago
Delhi, Delhi, India beBeeFinance Full time ₹ 6,00,000 - ₹ 12,00,000Job Summary:The Senior Finance Executive will be responsible for core financial operations, reporting, and assisting in financial planning and compliance. To excel in this role, candidates should possess a strong understanding of accounting principles and demonstrate exceptional communication and coordination abilities.Candidate Profile:Bachelor's degree in...
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Senior Security Operations Manager
4 days ago
Delhi, Delhi, India beBeeSecurity Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Senior Security Managed Services EngineerThe ideal candidate for this role will have a solid understanding of security infrastructure and managed services. They will be responsible for providing proactive monitoring, identifying, investigating, and resolving technical incidents and problems to restore service to clients.This is a developing...
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Senior Manager, Operations
21 hours ago
Delhi, Delhi, India Kroll Full time US$ 1,00,000 - US$ 1,50,000 per yearWe are seeking a seasoned Lean Six Sigma Lead to elevate service delivery performance and drive enterprise-wide process excellence This role will be instrumental in optimizing delivery operations, embedding digital capabilities, and fostering a culture of continuous improvement across finance, risk, and advisory functions.The ideal candidate combines deep...
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Senior Manager
5 days ago
Delhi, Delhi, India BotLab Dynamics Full timeSenior Manager - Business Development About Us:At BotLab Dynamics, were revolutionizing the future of entertainment, storytelling, and aerial branding through cutting-edge drone technology. From record-breaking spectacles to high-impact brand campaigns, we bring moments to life in the sky. As we scale, we're looking for a Senior Business Development Manager...
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Financial Operations Manager
13 hours ago
Delhi, Delhi, India beBeeCompliance Full time ₹ 10,00,000 - ₹ 15,00,000Senior Account Executive Sought to Spearhead Financial Operations.Key Responsibilities:Manage financial records, including sales, purchases, reconciliations, and statutory compliance in Tally Prime & Zoho Books.Handle GST & TDS Compliance, including GSTR-1, GSTR-3B, GSTR-2B filings, TDS deductions, deposits, and returns.Ensure timely calculation, deduction,...
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Senior Manager
2 weeks ago
Delhi, Delhi, India Vshr Unnati LLP Full timeJob Overview:As a Senior HR Manager, you will play a key role in managing and overseeing HR operations, including recruitment, employee retention, and day-to-day coordination with various teams. You will work closely with both internal stakeholders and external vendors to ensure smooth HR operations, fostering a productive and positive work ...
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Strategic Operations Manager
13 hours ago
Delhi, Delhi, India beBeeProject Full time US$ 8,30,560 - US$ 13,49,760Strategic Operations ManagerA key role in our organization is that of the Strategic Operations Manager, who plays a pivotal part in driving the planning, execution, and delivery of cross-functional projects.Project Planning & Execution:Develop project timelines, allocate resources, and monitor progress to ensure timely delivery of high-priority...