IT Support and Service Desk Operator

About the Role :We are seeking a motivated Service Desk Specialist to join our clients IT support team. This role is ideal for early-career professionals with 1 year of experience who want to develop technical expertise in end-user support, IT operations, and incident management. You will be the first point of contact for technical assistance, ensuring...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with...

Key Responsibility Areas (KRA)Designation: Service Desk ExecutiveLocation: DelhiExperience: Minimum 2 years1. Service Desk and IT SupportResponsible for logging IT issues through phone, email, chat, and web portal.Log, track, and resolve incidents using Manage Engine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC...

Job Summary: We are looking for a Technical Service Desk Executive to provide IT support to end-users. The role involves troubleshooting issues, managing service requests, and ensuring smooth day-to-day IT operations. Key Responsibilities: Troubleshoot issues on Windows, macOS, MS Office, Teams, OneDrive, and internal apps Support laptops, desktops,...

Key Responsibility Areas (KRA) Designation: Service Desk Executive Location: Delhi Experience: Minimum 2 years 1. Service Desk and IT Support Responsible for logging IT issues through phone, email, chat, and web portal. Log, track, and resolve incidents using Manage Engine and ADX tools. Assign tasks to engineers and ensure timely closure. ...

Company Description At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Key services include scalable cloud solutions, advanced remote collaboration tools,...

**About SVS International**:Established in 1994, SVS International is a niche leader in IT Infrastructure, Electronic Security, and Surveillance solutions across India, offering a wide range of advanced technology services. **Help Desk Operator** **About the Role**:We are seeking a well-spoken and organized **Help Desk Operator** to handle customer queries,...

Overview WELCOME TO SITASITA is the leading specialist in air transport communications and information technology We dont just connect the global aviation industry we apply decades of experience and expertise to address almost every core business operational baggage and passenger process in air transport As an organization we cover 95 of all...

Job Description- Handling calls, Emails, Chats, and Incidents on the ticketing tool, taking necessary details, and ensuring the call is dealt with- Log details of all incidents and problems utilizing standard reporting methods.- Provide first-line fixes, utilize relevant procedures, or escalate problems.- Use supplied checklists and ensure that problems...