Desktop Support Specialist
3 weeks ago
Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate's or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience with Active Directory, group policies, and user account management.· Familiarity with remote desktop tools and support software.· Excellent problem-solving and analytical skills.· Strong communication and interpersonal skills.· Ability to work independently and as part of a team.· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop SupportTechnician (MCDST) are a plus
-
Desktop Support Specialist
3 weeks ago
India SkillParkho Full timeWelcome to SkillParkho, where we empower individuals to achieve their career goals. Our skill development programs are designed to provide equal opportunities for individuals from all educational backgrounds and career paths. As a Desktop Support Intern, you will play a crucial role in providing technical support for desktop computers, printers, and...
-
Desktop Support Specialist
3 weeks ago
India SkillParkho Full timeWelcome to SkillParkho, where we empower individuals to achieve their career goals. Our skill development programs are designed to provide equal opportunities for individuals from all educational backgrounds and career paths.Role Overview:SkillParkho is seeking a Desktop Support Intern for a full-time remote internship. As an intern, you will provide...
-
Desktop Support Specialist
3 weeks ago
india SISL Global Full timeKey Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify...
-
Desktop Support Specialist
4 weeks ago
india SISL Global Full timeKey Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring...
-
Desktop Support Technician
1 month ago
India Flexera Software, Inc. Full timeFlexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service....
-
Desktop Support Specialist
1 month ago
india Tata Consultancy Services Full timeJob Role : Desktop Support Experience Required: 4 to 6 Yrs Location : Mumbai JD: 1) Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment. 2) Good Understanding of ITSM process 3) Responsible for leading the technical team, and responsible for the quality of its...
-
Desktop Support Specialist
1 month ago
india Tata Consultancy Services Full timeJob Role : Desktop Support Experience Required: 4 to 6 Yrs Location : Mumbai JD: 1) Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment. 2) Good Understanding of ITSM process 3) Responsible for leading the technical team, and responsible for the quality of its...
-
Desktop Support Intern
3 weeks ago
india SkillParkho Full timeWelcome to SkillParkho – Your Path to a Bright Future! At SkillParkho, we are dedicated to providing equal opportunities for individuals from all educational backgrounds and career paths. Our skill development programs are designed to help you secure meaningful employment, backed by a unique payment plan and guaranteed career success. Join us and take the...
-
Desktop Support Intern
3 weeks ago
India SkillParkho Full timeWelcome to SkillParkho – Your Path to a Bright Future! At SkillParkho, we are dedicated to providing equal opportunities for individuals from all educational backgrounds and career paths. Our skill development programs are designed to help you secure meaningful employment, backed by a unique payment plan and guaranteed career success. Join us and take the...
-
Desktop support intern
2 weeks ago
India SkillParkho Full timeWelcome to Skill Parkho – Your Path to a Bright Future! At Skill Parkho, we are dedicated to providing equal opportunities for individuals from all educational backgrounds and career paths. Our skill development programs are designed to help you secure meaningful employment, backed by a unique payment plan and guaranteed career success. Join us and take...
-
Desktop Support Specialist
5 days ago
India Vervent Full timeSummary: Provides “Tier Two” support to end users on a variety of IT-related issues. Identifies, researches, and resolves simple to complex technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem, start-to-finish, to ensure a timely resolution. Duties...
-
Desktop Support Specialist
6 days ago
india Vervent Full timeSummary:Provides “Tier Two” support to end users on a variety of IT-related issues. Identifies, researches, and resolves simple to complex technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem, start-to-finish, to ensure a timely resolution. Duties include...
-
Desktop Support Intern
3 weeks ago
India SkillParkho Full timeWelcome to SkillParkho – Your Path to a Bright Future! At SkillParkho, we are dedicated to providing equal opportunities for individuals from all educational backgrounds and career paths. Our skill development programs are designed to help you secure meaningful employment, backed by a unique payment plan and guaranteed career success. Join us and take the...
-
Desktop Support Intern
3 weeks ago
India SkillParkho Full timeWelcome to SkillParkho – Your Path to a Bright Future! At SkillParkho, we are dedicated to providing equal opportunities for individuals from all educational backgrounds and career paths. Our skill development programs are designed to help you secure meaningful employment, backed by a unique payment plan and guaranteed career success. Join us and take the...
-
Customer Support Specialist
1 week ago
India Maximiz Ai Full timeCTC Up to 6 LPA Company Description Maximiz Ai, based in Bengaluru, is a data-driven marketing company that turns website traffic into actionable data to drive ROI. By utilizing intent data, personalized messaging, and real-time campaign execution, Maximiz Ai helps businesses understand their customers better and expand their customer base. Role...
-
Customer Support Specialist
1 week ago
india Maximiz Ai Full timeCTC Up to 6 LPA Company Description Maximiz Ai, based in Bengaluru, is a data-driven marketing company that turns website traffic into actionable data to drive ROI. By utilizing intent data, personalized messaging, and real-time campaign execution, Maximiz Ai helps businesses understand their customers better and expand their customer base. Role...
-
Customer Support Specialist
1 week ago
india Maximiz Ai Full timeCTC Up to 6 LPACompany DescriptionMaximiz Ai, based in Bengaluru, is a data-driven marketing company that turns website traffic into actionable data to drive ROI. By utilizing intent data, personalized messaging, and real-time campaign execution, Maximiz Ai helps businesses understand their customers better and expand their customer base.Role DescriptionThis...
-
Customer Service Support Specialist
3 weeks ago
India SkillParkho Full timeSkillParkho is a dynamic edtech company that empowers individuals with skills for the IT sector. We provide top-notch training and job assistance to ensure students achieve their career goals. As we continue to grow, we are seeking a motivated and enthusiastic customer service support specialist to deliver exceptional support to our students and...
-
Desktop Publishing Specialist
2 days ago
india EduTap Learning Solutions Full timeAbout the positionWe are seeking a skilled Desktop Publishing Specialist to create high-quality, visually appealing documents, reports, and materials using desktop publishing software. The ideal candidate will possess excellent typography, layout, and design skills, with attention to detail and ability to meet deadlines.What your job roles look likeUse...
-
Desktop Publishing Specialist
2 days ago
India EduTap Learning Solutions Full timeAbout the position We are seeking a skilled Desktop Publishing Specialist to create high-quality, visually appealing documents, reports, and materials using desktop publishing software. The ideal candidate will possess excellent typography, layout, and design skills, with attention to detail and ability to meet deadlines. What your job roles look like ...