Customer Service Support Specialist

4 weeks ago


India SkillParkho Full time

SkillParkho is a dynamic edtech company that empowers individuals with skills for the IT sector. We provide top-notch training and job assistance to ensure students achieve their career goals. As we continue to grow, we are seeking a motivated and enthusiastic customer service support specialist to deliver exceptional support to our students and partners.

Role Description

SkillParkho is looking for a desktop support assistant for a full-time remote internship. As an intern, we will provide technical support for desktop computers and printers and troubleshoot various technical issues related to desktop support. This is a paid internship, offering hands-on experience while working remotely.

Key Responsibilities:

  • Assist with troubleshooting desktop hardware and software issues.
  • Provide support for printers, desktop systems, and basic network configurations.
  • Collaborate with the IT team to resolve technical issues and provide quality support.
  • Maintain detailed logs of technical issues and resolutions.

Qualifications

  • Strong problem-solving abilities with attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work both independently and as part of a team.
  • Basic knowledge of network systems, desktop computers, and related technologies.
  • Completed a graduation degree, regardless of the field.

Compensation and Work Environment

  • Paid Internship
  • Remote position, no relocation or travel required


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