Customer Service Support Specialist
4 weeks ago
SkillParkho is a dynamic edtech company that empowers individuals with skills for the IT sector. We provide top-notch training and job assistance to ensure students achieve their career goals. As we continue to grow, we are seeking a motivated and enthusiastic customer service support specialist to deliver exceptional support to our students and partners.
Role Description
SkillParkho is looking for a desktop support assistant for a full-time remote internship. As an intern, we will provide technical support for desktop computers and printers and troubleshoot various technical issues related to desktop support. This is a paid internship, offering hands-on experience while working remotely.
Key Responsibilities:
- Assist with troubleshooting desktop hardware and software issues.
- Provide support for printers, desktop systems, and basic network configurations.
- Collaborate with the IT team to resolve technical issues and provide quality support.
- Maintain detailed logs of technical issues and resolutions.
Qualifications
- Strong problem-solving abilities with attention to detail.
- Excellent communication and customer service skills.
- Ability to work both independently and as part of a team.
- Basic knowledge of network systems, desktop computers, and related technologies.
- Completed a graduation degree, regardless of the field.
Compensation and Work Environment
- Paid Internship
- Remote position, no relocation or travel required
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