Customer Service

18 hours ago


India Whiz Delivery Full time € 3,00,000 - € 3,60,000

Whiz Delivery is looking for a sharp, organized Customer Service & Dispatch Representative to join our growing delivery operations team. We are a fast-growing Canadian last-mile delivery company expanding our footprint across Southern Ontario, British Columbia, and Quebec. If you are a calm problem-solver who loves keeping things moving smoothly, we want you to join our fully remote, international team. You will play a key role in assisting our delivery operations, supporting customers, and ensuring timely coordination between teams. Communicate with customers via phone, chat, and email to provide delivery updates, confirm details, and address concerns. Respond promptly and professionally to delivery-related inquiries, ensuring a positive experience for all clients. Support the dispatch team by monitoring routes and assisting with scheduling during peak periods. Help maintain effective communication between clients, drivers, and the operations team to ensure deliveries run efficiently. 1–2 years of experience in customer service, dispatch, or logistics coordination. ~ Strong English communication skill is a must. ~ Excellent at using Google Workspace, Microsoft Office, and Slack. ~ Available Monday to Saturday during Eastern Standard Time business hours. ~ Able to follow the Canadian work calendar and holidays, with flexibility for occasional extended hours as required. ~ Immediate availability to join. Enjoy the flexibility of a fully remote position while working with a supportive international team. Compensation: INR 3,00,000 - 3,60,000 annually


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