Customer Service
4 days ago
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.QualificationsPrevious 3-6 months customer service or customer support experience preferredPrevious 3-6 months call center or office background experience a plusBasic computer skillsQuick learner and able to work independentlyStrong phone and verbal communication skills along with active listeningMust be 18 years of ageA background check applicable with state and federal laws will be requiredResponsibilitiesManage large amounts of inbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research and provide solutions and/or alternativesAccess company and client resources provided to accurately handle the callSeize opportunities to upsell products when they ariseSkillfully change from one task to another without loss of efficiency or composureBe available at your desk, maintaining punctuality and attendance at all scheduled timesRemain positive and professional in all customer interactionsFlexibility to cross train as requestedPay & BenefitsStarting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds) Work hours - Shifts between 7:00am-7:00 pm (CST) ; Work Days - Mon-Fri and every other weekend rotation. Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST)Status - Full Time or Part Time Temporary; 16-40 hours per weekMust be available to work 9/29-10/1Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace. Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Hardware/Software Requirements:Processor: Intel Core i5-8250U Series or greaterMemory: 8GB on Windows 11 64 bitsScreen Resolution: 1280x768 or higher, dual monitors required USB DSP headsetClick here for an exampleNo Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software neededFirewall must be enabled (Will be checked prior to allowing login to system)Must be hardwired to your modem or router/ No Wi-Fi or extendersClick her for the BYOD policy for full detailed list of requirementsThe above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job. Click here to read the full description.
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Customer Service
2 weeks ago
India CRH Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCountry: India City: Thane Req ID: 507836 At Leviat, you can build a future with a lasting legacy Help us make great architecture possible. Responsibly and sustainably. For everyone, and with everyone. Because we're one rich, vibrant global network of insight and expertise with c.3,000 people at c.60 locations globally, we are a global leader in...
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Customer Service Representative
2 weeks ago
India Magnum Group Full timeJob Description Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with a workforce of over 2000. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, Magnum Group has a strong presence...
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Customer Service Representative
4 days ago
india GOA MILES Full timeJob Overview Our Customer Service department is looking for a Customer Service Representative to join our team. You should have an excellent command of over the languages and the ability to assist customers in a professional manner. You will be coordinating your day-to-day activities with the Customer Service Manager. You should verify customer details...
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Customer Service Representative
2 days ago
India Coats Group plc Full time**Date**:16 Dec 2024 **Location**: IN **Company**:Coats **Business Title** : Customer Service Executive **Reports to** : Customer Service Manager / Customer Service Assistant Manager / Customer Service Supervisor **Role Purpose**: - The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while...
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Mumbai, India Kotak Mahindra Bank Limited Full timeJob Description Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role: 1. Monitoring and Evaluation: - Regularly monitor emails and calls to evaluate performance and identify areas for improvement. 2. Process Improvement: - Implement process improvements to enhance the efficiency and...
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India EXL Service Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description: Train Client and EXL specific training curriculum; Coach and mentor trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence, performance, misconduct etc.; compile and conduct assessments as required, assesses calls or transactions against quality criteria; give feedback and...
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Customer Service Specialist
3 weeks ago
India MAHTO Full timeCompany Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...
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Customer Service Specialist
3 weeks ago
India MAHTO Full timeCompany Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...
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Customer Service Specialist
3 weeks ago
India MAHTO Full timeCompany Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...
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Customer Service Representative
3 days ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
