Technical support lead
1 week ago
About View Sonic: View Sonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the my View Board suite, Class Swift, Team One, Manager, and other software solutions designed to enhance digital learning and collaboration. Role Overview Primary technical liaison between View Sonic, Ed Sync vendor, and customers. Focus on vendor coordination, technical support, and system performance optimization. Key Responsibilities: Vendor Coordination Main technical point of contact with Ed Sync vendor Technical requirements communication and negotiation Issue resolution management Oversight of updates and new features implementation Technical Support and Troubleshooting High-level technical support provision for critical issues Problem resolution coordination with vendor and internal IT teams L1 escalation point of contact within View Sonic Customer satisfaction ensurance through prompt and effective issue resolution Pre-sales and Post-sales Technical Expertise Technical feature demonstrations and architecture explanations to potential clients Ongoing technical guidance and support for existing customers Ed Sync system capabilities and limitations articulation to sales team and customers Performance Monitoring and Reporting Technical KPI establishment and tracking Regular system performance monitoring and analysis Performance improvement recommendations based on data analysis Technical Documentation Management Comprehensive technical documentation creation and maintenance Knowledge base development for internal teams and customers Qualifications Bachelor’s degree in computer science or related field 5+ years in technical roles, ERP or education technology experience preferred Strong vendor management and customer support skills Excellent problem-solving and communication abilities In-depth ERP architecture and system integration knowledge This role is crucial for Ed Sync's successful implementation, ongoing support, and continuous improvement. View Sonic is committed to creating an inclusive and equitable workplace. We believe in fostering an environment where every individual is valued and respected. Our hiring process is designed to be transparent, fair, and merit-based, ensuring equal opportunities for all candidates. View Sonic does not tolerate discrimination of any kind, whether based on race, color, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected status. If you need any support or adjustments during the application process, please let us know through the application form, and we will ensure a smooth and comfortable experience for you.
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Technical support lead
2 months ago
Bangalore, India ViewSonic Full timeAbout View Sonic: View Sonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the my View Board suite, Class Swift, Team One, Manager, and other software...
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Technical Support Lead
2 months ago
bangalore, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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Technical Support Lead
2 weeks ago
Bangalore, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software...
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Technical Support Lead
4 weeks ago
Bangalore, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software...
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Technical Support Lead
1 month ago
Bangalore Metropolitan Area, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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Technical Support Lead
4 weeks ago
Bangalore Metropolitan Area, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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ViewSonic | Technical Support Lead | bangalore
1 month ago
bangalore, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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ViewSonic | Technical Support Lead | bangalore
4 weeks ago
bangalore, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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ViewSonic | Technical Support Lead | bangalore
4 weeks ago
bangalore, India ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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Ārohana Support | Sales and Outreach Specialist
2 weeks ago
bangalore, India Ārohana Support Full timeLocation: RemoteReports to: Business Development ManagerAbout UsAt EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy. Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest potential. We...
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Ārohana Support | Sales and Outreach Specialist
2 weeks ago
bangalore, India Ārohana Support Full timeLocation: Remote Reports to: Business Development Manager About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest...
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bangalore, India LEAD School Full timeSenior Curriculum Manager - EnglishLocation: Mumbai / Bangalore / DelhiAbout us:LEAD is the market leader and the first edtech UNICORN of 2022. It is the fastest-growing School EdTech company in India. Fortune has recognized us as one of India’s top 24 Employers of the Future in June 2022. We partner with Affordable Private Schools across the country and...
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bangalore, India LEAD School Full timeSenior Curriculum Manager - English Location: Mumbai / Bangalore / Delhi About us: LEAD is the market leader and the first edtech UNICORN of 2022. It is the fastest-growing School EdTech company in India. Fortune has recognized us as one of India’s top 24 Employers of the Future in June 2022. We partner with Affordable Private Schools across the country...
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Technical support specialist
1 month ago
Bangalore, India OpenText Full timeSr. Technical Support Specialist JOB DESCRIPTION OPENTEXT - THE INFORMATION COMPANY Want to work with 98 of the world’s top 100 global companies and more than 120,000 customers in 180 countries? For more than three decades, Open Text™ has produced innovative online solutions that changed the way organizations conduct their business and the way...
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Senior technical lead
1 week ago
Bangalore, India Publicis Groupe Full timeResponsibilities Technical Leadership & Strategy Define and drive the overall project technical strategy, ensuring alignment with the project business objectives and goals. Provide technical direction and support to Technical Managers (Tech Leads) and development teams. In cooperation with Technical Lead establish technical standards and practices,...
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Business Analyst Lead: Technical Support
3 months ago
bangalore, India GCoE Full timeIntroductionWe believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting...
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Business Analyst Lead: Technical Support
3 months ago
Bangalore, India GCoE Full timeIntroduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and...
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Technical Support Specialist
1 month ago
Bangalore, India OpenText Full timeSr. Technical Support Specialist JOB DESCRIPTION OPENTEXT - THE INFORMATION COMPANY Want to work with 98 of the world’s top 100 global companies and more than 120,000 customers in 180 countries? For more than three decades, OpenText™ has produced innovative online solutions that changed the way organizations conduct their business and the way...
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Technical Lead
4 weeks ago
Bangalore, India BXP SUPPORT AND SOLUTIONS PVT LTD Full timeTech Lead Responsibilities : Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing...
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Technical Support Analyst
1 week ago
Bangalore, India Morae Full timeAbout the Role You will work with Ironclad customers in the APAC, EMEA, and North American regions to troubleshoot, debug, and answer questions about Ironclad products to help always provide a best-in-class service. You will be a part of our growing global support organization (Tier 1 and Tier 2 technical support), providing guidance to our Ironclad...
