Head - inside sales

4 days ago

Gurgaon, India People Hire Consulting Full time

Key Responsibilities:1. Strategic Leadership:- Develop and execute the inside sales strategy aligned with company's growth objectives.- Collaborate with regional sales heads and other senior leaders to establish sales goals, targets, and strategies.- Lead and mentor a team of 20+ inside sales professionals, ensuring alignment with the company's sales objectives.2. Ownership of Lead to Conversion:- Drive the end-to-end inside sales process, from lead generation to deal closure.- Implement best practices in inside sales techniques, processes, and tools to enhance efficiency and effectiveness.- Monitor and analyze key performance metrics, providing insights and recommendations for continuous improvement.3. Team Management & Development:- Recruit, train, and develop a high-performing inside sales team.- Conduct regular performance reviews, providing coaching and feedback to ensure team members meet and exceed sales targets.- Foster a culture of continuous learning and improvement within the team.4. Client Engagement:- Actively participate in high-level sales pitches and negotiations with key clients. (preferred, not mandatory)- Build and maintain strong relationships with potential and existing clients.- Ensure a seamless handoff of leads from the inside sales team to the outside sales or delivery teams.5. Market Analysis & Growth:- Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.- Work closely with marketing to align sales campaigns with market trends and customer needs.- Develop and execute strategies to penetrate new markets and expand the client base.Experience:- 15+ years of experience in IT services sales, with at least 5 years in a leadership role managing a large inside sales team spread across different continents/ regions/ geographies.- Proven track record of successfully selling IT services and managing client relationships.- Experience in leading and scaling sales development teams of 20+ members.- This role fits best for the individual who has held sales targets from Top of the funnel contribution, pipeline generation & revenue generation across all regions.- He/ She has delivered on the definite monthly qualified sales meeting #'s target which means a defined # SQL's conversion from MQL.- He/ She has contributed towards Regional/ Business Line/ Vertical success in the past experience.Qualifications:Bachelor’s degree in business administration, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.Skills & Competencies:- Strong leadership and people management skills with the ability to inspire and motivate a large team.- Excellent communication and negotiation skills, with a strong customer-focused mindset.- Strategic thinker with a deep understanding of inside sales processes, tools, and best practices.- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.- Proficient in CRM software and other sales tools.

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