Customer Success Manager
3 weeks ago
Overview: A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing. As a Customer Success Manager, you will work closely with our clients to help them adopt all areas of our product while delivering insights and recommendations that result in measurable client value. With the help of supporting teams at ekincare, you will ensure high customer engagement and achieve defined success metrics. Position : Customer Success Manager Location : Mumbai Reporting to : Regional Head – Customer Success Responsibilities: Develop and manage clients portfolios Sustain business growth and profitability by maximizing value Be the bridge and the only source of the information exchange between the client and the organization Analyze customer data to improve customer experience Hold product demonstrations for customers Evaluate and improve tutorials and other communication infrastructure Handle and resolve customer requests and complaints Ensure client satisfaction and retention Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction Minimize customer churn Aid in product design and development The successful applicant: Minimum 2 years of relevant experience is must MBA graduate/Masters pursuing from any university/business school/ top college Excellent communication and presentation skills Project Management Ability and a Proactive Approach Should be open and to work in the field for in-person client meetings/events Career opportunities and benefits: Play a key role in a successful high-growth startup Be at the forefront of new-age health-tech Enjoy attractive compensation, incentives, esops, health and fitness membership benefits About Company: Join the fastest-growing health benefits platform in India. ekincare is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, D'Mart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India Zeca Tech Full timeRole Overview:As a Customer Success Executive at Zeca Tech, you will play a pivotal role in ensuring customer satisfaction, retention, and growth. You will serve as the primary point of contact for customers, providing support, guidance, and solutions to drive their success with our products or services.Key Responsibilities:Establish and maintain strong...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India Zeca Tech Full timeJob Summary:Zeca Tech is seeking a highly motivated and results-driven Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for ensuring customer satisfaction and retention through proactive engagement and support.Key Responsibilities:Build and Maintain Strong Relationships: Develop and maintain...
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Customer Success Manager
7 months ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India Zeca Tech Full timeJob Title: Customer Success ExecutiveAt Zeca Tech, we are seeking a highly motivated and results-driven Customer Success Executive to join our team. As a key member of our customer-facing team, you will play a critical role in ensuring customer satisfaction, retention, and growth.Key Responsibilities:Build and Maintain Strong Relationships: Develop and...
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Customer success manager
1 day ago
Mumbai, India Skit.ai Full timeAbout us Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India Twixor Full timeTwixor is seeking a skilled Customer Success Manager to join our team. This role is responsible for establishing a trusted advisor relationship with customers and owning the value roadmap for their success.Key responsibilities include setting the groundwork for customer success through onboarding, product implementations, and adoption plans. The ideal...
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India Mercell Full timeCustomer Success ManagerAt Mercell, we're revolutionizing public procurement to make it accessible and effortless for everyone involved. Our mission is to bring public buyers and visionary suppliers together seamlessly to make great deals easier and shape the future.Your MissionAs a Customer Success Manager at Mercell, you'll be part of our Customer Success...
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Customer Success Manager
3 days ago
Mumbai, India Skit.ai Full timeAbout usSkit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative AI—interacts...
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Customer success manager
1 day ago
Mumbai, India Skit.ai Full timeAbout usSkit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative AI—interacts...
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Customer Success Manager
3 days ago
mumbai, India Skit.ai Full timeAbout usSkit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative AI—interacts...
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Customer success manager
3 weeks ago
Mumbai, India Ekincare Full timeOverview: A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing. As a Customer Success Manager, you will work closely with our clients to help them adopt all areas of our product...
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Customer Success Manager
3 days ago
Mumbai, India Skit.ai Full timeAbout usSkit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative AI—interacts...
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Customer Success Manager
3 days ago
mumbai, India Skit.ai Full timeAbout usSkit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative AI—interacts...
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Customer Success Manager
3 days ago
Mumbai, India Skit.ai Full timeAbout us Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative...
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Customer Success Manager
3 days ago
Mumbai, India Skit.ai Full timeAbout us Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative...
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Customer Success Manager
3 days ago
Mumbai, India Skit.ai Full timeAbout usSkit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative AI—interacts...
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Customer Success Manager
24 hours ago
Mumbai, India Skit.ai Full timeAbout us Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative...
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Customer Success Manager
3 days ago
mumbai, India Skit.ai Full timeAbout us Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat in both English and Spanish, powered by Generative...
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Manager Of Customer Success
2 weeks ago
Mumbai, India Twixor Full timeRole: Customer Success Manager Job Description: Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a customer success and growth role, focused on the global market, and a key...
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Customer Success Manager
2 days ago
Mumbai, Maharashtra, India SAP Full timeSAP Customer Success Manager Job DescriptionWe are seeking a skilled Customer Success Manager to join our team at SAP. In this role, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products.Key ResponsibilitiesWork...
