General manager

1 month ago

Bengaluru, India COWRKS Full time
Roles and Responsibilities:
The General Manager, Strategy will lead the Strategy team at COWRKS which is responsible for Revenue Management, Business Reporting, Technology Platform Analytics, New Center Feasibility, and managing Sales and Reporting platforms.
CORE WORK ACTIVITIES
REVENUE MANAGEMENT
Sets pricing parameters for all centers to ensure profitability, competitiveness and pricing parity across all distribution channels (direct and indirect)
Partners with the Revenue team (Sales team) to evaluate potential deals to optimise the business mix and pricing at each center
Manages online distribution channels to ensure that centers are correctly positioned, priced and marketed
Analyses macro environment and internal data to provide reporting and analysis
Manages competition benchmarking data for each center
BUSINESS REPORTING
Provide senior leadership reporting on internal trends, macro environment trends and performance of centers
Provides performance forecasting reporting to feed into company business plan and other forward looking reporting
Proactively evaluates performance metrics for all centers including revenue and cost inputs and looks for opportunities to optimise the profitability of each center
TECHNOLOGY PLATFORM ANALYTICS
Provide data analytics on downloads and engagement for the Co Wrks technology platform for both Flex and Campus and Amenity Management
Work with Transformation and Marketing team to translate analytics into a strategy to improve utilisation of the technology platform
Identify microservice and amenity utilisation trends to support pricing and marketing decisions
NEW CENTER FEASIBILITY
Support growth plans by evaluating new center feasibility keeping pricing, costs, and market dyanmics in mind
Evaluate macro-economic environment to identify underserved markets/micro-markets for expansion for the flex space business
BEHAVIORAL ATTRIBUTES
Proven track record of impactful leadership and creative problem-solving
High degree of professional judgment and maturity, integrity, and credibility
Excellent stakeholder management and communication skills with the ability to engage and influence team members and stakeholders across all levels to drive collaboration and alignment
Proactive, self-starter with a high degree of individual initiative and personal accountability
Extensive demonstrated understanding of business concepts and strong commercial acumen with the ability to navigate highly complex situations and make confident, sound business decisions
Excellent planning and organizational skills with the ability to prioritize and manage several programs of work concurrently
Demonstrated ability to use data and statistics to solve real-world problems
Delivery-focused mindset to implement changes, identify and clarify ambiguities, and achieve results
Strong sense of attention to detail and accuracy to consistently deliver a high standard of work
Preferred qualifications
MBA from a highly reputed institute
15+ years of relevant experience
3-5 years in a Leadership Role
Preferred industry Background – Commercial Real-Estate, Retail, Hospitality, Consulting
Knowledge of Salesforce will be an advantage

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