Technical Support Engineer

2 weeks ago

Hyderabad, India Movate Full time

We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad .Open PositionsEngineer : 1–5 years experience | 50 openings | CTC: 3 – 5.5 LPAJob DescriptionRole & ResponsibilitiesProvide technical assistance via phone, chat, email, and video calls.Deliver L1 & L2 remote support for Linux, Mac, Windows, Chrome, and Android.Troubleshoot network and OS-related issues, escalating when necessary.Document incidents and resolutions using standard tools/procedures.Participate in technical training and maintain knowledge base usage.Desired Candidate ProfileWorking knowledge of Windows OS (Linux knowledge is a plus).Good understanding of PC architecture/technology .Strong troubleshooting, analytical, and problem-solving skills.Excellent communication and comprehension skills.For experienced candidates: Minimum 1 year of international calling / technical troubleshooting experience (hardware & software issues).LocationHyderabad | Full-time opportunity

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