Technical Support Engineer

3 weeks ago

Hyderabad, India Kamalveer Systems Full time

Company Description

Kamalveer Systems has been a service provider for notebook desktop and workstation

based in Hyderabad, Telangana. We pride ourselves on delivering reliable and efficient technology services to our clients. Our team of experts ensures high-quality support and solutions for a wide range of technical needs, making Kamalveer Systems a trusted name in the industry.

Role Description

This is a full-time on-site role for a Technical Support Engineer located in Telangana, India. The Technical Support Engineer will be responsible for providing technical support and troubleshooting assistance to clients, analyzing and resolving technical issues, and ensuring customer satisfaction. Daily tasks also include maintaining documentation of issues and solutions, and working closely with the customer support team to address client needs effectively.

Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills for assessing and diagnosing technical issues
  • Customer Support and Customer Service skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in an on-site team environment
  • Experience in the technology services industry is a plus
  • Bachelor's degree in Computer Science, Information Technology, or related field

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