Front Desk Representative
4 weeks ago
Position: Jr Front Office Executive
Location: Powai, Mumbai
Position Type: Full-time
Joining: Immediate (earliest possible)
Salary:20000 to 30000
Exp: Min 1- 2 years' experience in 4 Star / 5 Star Hostel MUST
Job Summary: The Front Office Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.
Key Responsibilities:
· Day-to-day Front Desk duties, check-ins/outs, billing.
· Answer phone calls, emails, respond to inquiries.
· Greet and assist visitors in a friendly and professional manner.
· Room visits, room checks, coordinating with HK teams for room condition.
· Handle guest requests, grievances, resolve by coordinating with respective teams.
· Handle administrative tasks, documentation.
· Manage scheduling, appointments, and maintain the front office calendar.
· Maintain a clean and organized reception area.
· Collaborate with other departments to ensure smooth office operations.
· Maintain confidentiality and uphold company policies and procedures.
Qualifications:
· High school diploma or equivalent additional certification in office administration is a
Plus.
· Excellent Verbal / Written, ability to write professional emails, drafting of documents, presentations, etc.
· Previous experience in a Hotel Front Office must in 4 Star / 5 Star Hotels must.
· Strong English communication (verbal & written) and interpersonal skills.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
· Excellent organizational skills and attention to detail.
· Ability to multitask and work in a fast-paced environment.
· Professional appearance and demeanor.
Apply now at Email ID:
Contact Number: +91 8320485289
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