Front Desk Representative

4 weeks ago


Mumbai, India Talent Corner HR Services Pvt Ltd Full time

Position: Jr Front Office Executive

Location: Powai, Mumbai

Position Type: Full-time

Joining: Immediate (earliest possible)

Salary:20000 to 30000

Exp: Min 1- 2 years' experience in 4 Star / 5 Star Hostel MUST

Job Summary: The Front Office Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.

Key Responsibilities:

· Day-to-day Front Desk duties, check-ins/outs, billing.

· Answer phone calls, emails, respond to inquiries.

· Greet and assist visitors in a friendly and professional manner.

· Room visits, room checks, coordinating with HK teams for room condition.

· Handle guest requests, grievances, resolve by coordinating with respective teams.

· Handle administrative tasks, documentation.

· Manage scheduling, appointments, and maintain the front office calendar.

· Maintain a clean and organized reception area.

· Collaborate with other departments to ensure smooth office operations.

· Maintain confidentiality and uphold company policies and procedures.

Qualifications:

· High school diploma or equivalent additional certification in office administration is a

Plus.

· Excellent Verbal / Written, ability to write professional emails, drafting of documents, presentations, etc.

· Previous experience in a Hotel Front Office must in 4 Star / 5 Star Hotels must.

· Strong English communication (verbal & written) and interpersonal skills.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

· Excellent organizational skills and attention to detail.

· Ability to multitask and work in a fast-paced environment.

· Professional appearance and demeanor.

Apply now at Email ID:

Contact Number: +91 8320485289



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