Front Desk Receptionist
6 months ago
JD for Reception:
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties
at the desk of our main entrance. You will be the “face” of the company for all visitors and will be
responsible for the first impression we make.
disciplined. You should be able to deal with complaints and give accurate information. A customer
- oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
**Responsibilities**:
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper
etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages etc. and distribute them.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs.
- Take up other duties as assigned (travel arrangements, schedules etc.)
**Requirements**:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
Pay: ₹10,071.00 - ₹23,808.38 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (required)
Work Location: In person
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