L3 UCCE and Release Management

2 days ago


Delhi, India Servion Global Solutions Full time

Role: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.Knowledge and use of VOIP and Performance Management Tools and integration experience with other ToolsHave clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.Should be ready to work in 24/7 business support environmentShould be having experience on Cisco Voice platform.Should be having work experience on CUCM/UCCE/UCCH/CVP platformsShould have strong verbal & written communication skillsWork & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.Act as a point of contact for all service delivery issues/ pending work/ escalationsProvide team support and process improvements through individual contributionsMaintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.UCCE or PCCE Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management


  • UCCE L3 Engineer

    2 days ago


    Delhi, India Servion Global Solutions Full time

    Role: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...


  • Delhi, Delhi, India beBeeEngineer Full time ₹ 6,00,000 - ₹ 8,00,000

    Cisco UCCE and CUCM Engineer">We are seeking an experienced engineer to join our team as a Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) specialist.">The ideal candidate will have hands-on experience with Cisco UCCE, CUCM, Unity, Cisco Voice Gateways, and IVR scripting.

  • Proxy L3

    3 days ago


    Delhi, Delhi, India NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...


  • Delhi, Delhi, India QUANTABASE TECHNOLOGIES PRIVATE LIMITED Full time

    Project contextIntegrate and streamline incident/change management via ServiceNow with the SAP release process managed through SAP Solution Manager. As a pivotal member of the PMO team, the ServiceNow & SAP Release Manager will ensure timely change approvals, effective conflict resolution, and strict quality control across release cycles while driving...

  • Sccm L3

    1 week ago


    Delhi, Delhi, India NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...


  • Delhi, Delhi, India IndiQus Technologies Full time

    **Role: Team Member Storage L3** **Location: Delhi** **Experience: 9+ Years** **Certification**: Storage Technology Certification, Windows Server Administration, Red Hat Certified System Administrator **JD** Knowledge of storage hardware architectures Familiarity with high-level programming languages Experience working in a distributed file systems...

  • SD Wan L3

    2 weeks ago


    Delhi, India Lobo Staffing Solutions Full time

    Share via: **About Client**: ''It is an Indian telecommunications company. It was previously a government - owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India. It is the exchange of information over significant distances by electronic means and refers...


  • Delhi, Delhi, India PseudoTeam Full time ₹ 24,00,000 per year

    We're Hiring – L3 Cloud EngineerLocation:Mumbai (Client Site | Onsite Only)Joining:Immediate / Short Notice PreferredWe are looking for an experiencedL3 Cloud Engineerto join a prestigious enterprise project in Mumbai. If you have strong cloud architecture skills and leadership capabilities, this is your opportunityRole Details:Position: L3 Cloud...


  • Delhi, Delhi, India Sutantra Systems Private Limited Full time

    Location: Delhi Job Type: Full-time Experience Level: L3 (Senior-Level Engineer) Department: Cloud Infrastructure / DevOps Reports To: Cloud Infrastructure Manager or ( Team Lead) Job Summary: We are seeking a highly skilled and experienced AWS L3 Engineer to join our cloud engineering team. The ideal candidate will be responsible for managing, maintaining,...

  • SOC L3

    3 days ago


    New Delhi, India NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...