L3 ucce and release management

1 week ago

Delhi, India Servion Global Solutions Full time

Role: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.Knowledge and use of VOIP and Performance Management Tools and integration experience with other ToolsHave clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.Should be ready to work in 24/7 business support environmentShould be having experience on Cisco Voice platform.Should be having work experience on CUCM/UCCE/UCCH/CVP platformsShould have strong verbal & written communication skillsWork & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.Act as a point of contact for all service delivery issues/ pending work/ escalationsProvide team support and process improvements through individual contributionsMaintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.UCCE or PCCE Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management

  • L3 UCCE and Release Management

    3 weeks ago

    Delhi, India Servion Global Solutions Full time

    Role: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should...

  • Ucce l3 engineer

    1 week ago

    Delhi, India Servion Global Solutions Full time

    Role: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...

  • UCCE L3 Engineer

    3 weeks ago

    Delhi, India Servion Global Solutions Full time

    Role: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...

  • Cisco UCCE

    2 days ago

    New Delhi, India Tata Consultancy Services Full time

    TCS hiring!!Role: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC,CMLocation: Bangalore, HyderabadExperience: 5-10Must have:- UCCE – solid hands-on experience required on UCCE components like ICM, PG, CVP, CTI, Finesse, CUIC,CM - Strong knowledge on Cisco products UCCE/PCCE & features and other cisco gateways understanding - Strong hands-on...

  • UCCE L1 Support

    4 days ago

    New Delhi, India Servion Global Solutions Full time

    Servion is currently looking for UCCE L1 Engineer Support for Mumbai location ( Work from office), Interested candidates can share you CV at yuvashri.s@servion.comTotal Years : 2-6 Job Description :-Good Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well as End point registration,Out bound dailaing Set up -LCM ,CCMP...

  • ▷ [15h Left] Cisco UCCE CVP Engineer

    3 weeks ago

    Delhi, India People Prime Worldwide Full time

    About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...

  • CX Solutions Consultant – Cisco UCCE and Webex Contact Center Specialist

    2 days ago

    Defence Colony, Delhi, India Consilium Software Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About Consilium SoftwareConsilium Software is a fast-growing SaaS company in the customer engagement space. Since 2007, we have helped over 2,000 companies in more than 120 countries connect their employees with customers through our Uni digital engagement platform. Our cloud-based and on-premise solutions enable over five billion interactions annually...

  • Release Manager

    2 days ago

    New Delhi, India techolution Full time

    Techolution is on the lookout for a visionary P roduct Release Manager / Release management Specialistto transform how we deliver our AI products. In this pivotal role, you’ll lead the design of intelligent, automated release systems that eliminate friction, reduce manual overhead, and accelerate delivery across our AI stack including AppMod, Creative...

  • Release and Build Manager

    2 days ago

    New Delhi, India Capgemini Engineering Full time

    Release and Build Manager Location : Hyderabad Experience : 5–9 YearsChoosing this role means joining a team where you’ll be empowered to lead release operations, supported by cross-functional teams, and inspired to drive continuous improvement in software delivery. You’ll play a key role in ensuring high-quality, secure, and timely releases across...

  • Release and Build Manager

    1 week ago

    New Delhi, India Capgemini Engineering Full time

    Release and Build ManagerLocation: HyderabadExperience: 5–9 YearsChoosing this role means joining a team where you’ll be empowered to lead release operations, supported by cross-functional teams, and inspired to drive continuous improvement in software delivery. You’ll play a key role in ensuring high-quality, secure, and timely releases across...