
UCCE L3 Engineer
3 weeks ago
Exp: 10+ Years
Location: Remote
JD:
- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
- MACD creation knowledge in Cisco UCCE & IPT platforms.
- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
- Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
- Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools
- Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.
- Should be ready to work in 24/7 business support environment
- Should be having experience on Cisco Voice platform.
- Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
- Should have strong verbal & written communication skills
- Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.
- Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.
- Act as a point of contact for all service delivery issues/ pending work/ escalations
- Provide team support and process improvements through individual contributions
- Maintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.
- Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.
- UCCE or PCCE Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.
-
Ucce l3 engineer
1 week ago
Delhi, India Servion Global Solutions Full timeRole: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...
-
L3 ucce and release management
1 week ago
Delhi, India Servion Global Solutions Full timeRole: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware...
-
L3 UCCE and Release Management
3 weeks ago
Delhi, India Servion Global Solutions Full timeRole: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should...
-
UCCE L1 Support
4 days ago
New Delhi, India Servion Global Solutions Full timeServion is currently looking for UCCE L1 Engineer Support for Mumbai location ( Work from office), Interested candidates can share you CV at yuvashri.s@servion.comTotal Years : 2-6 Job Description :-Good Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well as End point registration,Out bound dailaing Set up -LCM ,CCMP...
-
▷ [15h Left] Cisco UCCE CVP Engineer
3 weeks ago
Delhi, India People Prime Worldwide Full timeAbout Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...
-
Defence Colony, Delhi, India Consilium Software Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout Consilium SoftwareConsilium Software is a fast-growing SaaS company in the customer engagement space. Since 2007, we have helped over 2,000 companies in more than 120 countries connect their employees with customers through our Uni digital engagement platform. Our cloud-based and on-premise solutions enable over five billion interactions annually...
-
Cisco network engineer
4 weeks ago
Delhi, India Everise Full timeJob description Below is a detailed job description for a Cisco UCCE and CUCM Engineer specializing in contact center deployments, IVR self-service scripting, Nuance TTS/STT configuration, Cisco Cube configuration, Verint / NICE integrations and overall operations. Job Description: Cisco UCCE & CUCM Engineer Role Overview The engineer is responsible for...
-
Network Engineer L3
1 week ago
Delhi, NCR, India Gigatel Networks Full time ₹ 4,50,000 - ₹ 5,50,000 per yearWe are looking for an experienced L3 Network Engineer with in-depth knowledge of MPLS, Cisco and Huawei devices, iOS & Android) network troubleshooting and configuration. This is a senior technical role focused on critical issue resolution.
-
System Engineer L3 Support
1 day ago
Delhi, India Netsmore Technologies Full timeL3 Systems Engineer (Remote)Experience: 5 to 10 yearsSkills: AWS Cloud infra experience + Okta are must.Overview:The L3 Systems Engineer role is more engineering-focused than traditional system admin roles. It blends AWS design, implementation, SaaS administration, on-prem oversight, and technical leadership. This role also acts as escalation for L2s and is...
-
System engineer l3 support
1 day ago
Delhi, India Netsmore Technologies Full timeL3 Systems Engineer (Remote)Experience: 5 to 10 yearsSkills: AWS Cloud infra experience + Okta are must.Overview:The L3 Systems Engineer role is more engineering-focused than traditional system admin roles. It blends AWS design, implementation, Saa S administration, on-prem oversight, and technical leadership. This role also acts as escalation for L2s and is...