7skytechnovation pvt ltd | Customer Support Executive
6 days ago
Job Title: Customer Support Executive
Location: Noida Sec 135
7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer service.We pride ourselves on delivering exceptional customer experiences and are looking for a dedicated Customer Support Executive to join our team.
We are seeking a professional Customer Support Executive to assist our customers by providing timely and accurate information, resolving issues, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, a problem-solving attitude, and a passion for helping others.
- Customer Assistance : Answer customer inquiries via phone, email, live chat, or social media channels in a courteous and professional manner.
- Issue Resolution : Identify and resolve customer issues, complaints, or concerns promptly, ensuring that customers are satisfied with the resolution.
- Product Knowledge : Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate information.
- Customer Feedback : Gather customer feedback and provide recommendations to management to improve the service experience.
- Documentation : Log and maintain accurate records of customer interactions, transactions, and inquiries using the company’s CRM system.
- Collaboration : Work closely with other teams, including sales and technical support, to ensure a seamless customer experience.
- Education : A high school diploma or equivalent is required. A degree in business or a related field is a plus.
- Experience : Previous experience in customer service or related roles is preferred.
- Communication : Excellent verbal and written communication skills with a clear and friendly tone.
- Problem-Solving : Strong analytical and troubleshooting abilities.
- Technical Skills : Proficiency in Microsoft Office Suite; experience with CRM software is a plus.
- Attention to Detail : Ability to accurately document customer interactions and process information.
Interested candidates should submit their resume to
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noida, India 7skytechnovation pvt ltd Full timeJob Title: Customer Support ExecutiveLocation: Noida Sec 135About Us:7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...
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noida, India 7skytechnovation pvt ltd Full timeJob Title : Customer Success Executive Location : Noida Sec 135 About Us: 7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...
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noida, India 7skytechnovation pvt ltd Full timeJob Title: Customer Success Executive Location: Noida Sec 135About Us:7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...
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