7skytechnovation pvt ltd | Telecaller | noida
2 weeks ago
Job Title: Cold Caller
Location: Noida Sec 135
Job Overview:
We are looking for a skilled Telecaller to join our team. The primary role involves calling potential customers or clients, promoting products or services, answering questions, and handling inquiries over the phone. A Telecaller should have excellent communication skills and the ability to build rapport with clients to drive sales or provide superior customer service.
- Customer Calling: Make outbound calls to prospective clients, customers, or leads based on a provided database.
- Product Knowledge: Stay updated on the product/service offerings, understand customer needs, and provide accurate information.
- Data Entry: Maintain accurate customer records and update the database with relevant customer information.
- Customer Follow-ups: Follow up on leads and provide necessary information to convert potential leads into customers.
- Maintain Professionalism: Maintain a polite, professional demeanor when interacting with customers, even in challenging situations.
- Communication Skills: Strong verbal and written communication skills, with the ability to speak confidently and clearly.
- Customer Service Skills: Excellent interpersonal skills with the ability to listen actively and address customer concerns.
- Basic Computer Skills: Proficiency in using MS Office and CRM software for record-keeping and data entry.
- Problem Solving: Strong problem-solving ability to handle customer issues efficiently.
- Time Management: Ability to handle a high volume of calls and multitask effectively.
- Cold calling techniques and best practices
- Time management and organizational skills
- Active listening and problem-solving skills
- Educational Requirements: bachelor’s degree in any field.
- Freshers: Candidates with no prior experience but excellent communication skills are also encouraged to apply.
How to Apply:
· Interested candidates should send their resume to kundan.jha@rentiliium.com
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