
Remote - IT support Engineer
17 hours ago
We are looking for an experienced Technical Support/Presales engineer to join our fast-growing global business. We expect the right candidate to be well educated and have specific experience in a senior IT support role. Ideally, they will have experience of auditing, monitoring or security technologies within a windows environment. Design, plan and implement our award-winning Data Security Platform in Enterprise Environments
Helping the existing customers on the outstanding issues through the support tickets.
B. Tech or MCA in relevant area.
~2-4 years software customer service and support experience required.
~2+ years of performing administrative tasks in Windows based infrastructures including Active Directory, Exchange, SharePoint, SQL Server, Office 365 and Cloud platforms. (Microsoft Certification is a plus.
~ Excellent interpersonal, and verbal English communication, written and presentation skills required.
~ Experience of working with a ticketing tool before, ex - Salesforce, ServiceNow, etc.
~ Experience of delivering product presentations to clients in a pre-sale context.
~ Experience in having worked in a high risk / secure environment preferable.
~ Must have experience of working directly with end user clients
~Experience with SIEM / Auditing / Compliance related technologies.
~ Understanding of IT and the business needs of technology.
~ Any experience having worked in a sales role would be useful.
~ Any customer service experience would be useful.
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Remote - IT support Engineer
2 days ago
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Remote Support Engineer
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Remote Desktop Support Engineer
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L1 Field Support Engineer in Abudhabi-ONSITE
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India Leading IT Company in UAE Full timePosition: L1 Field Support EngineerLocation: UAE - AbudhabiQualifications:- 3-5 years of experience in IT end-user support or desktop support.- Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.- Experience with Active Directory, Outlook/Exchange, and remote support tools.- Familiarity with ITSM/ticketing systems (e.g.,...