Remote Support IT Engineer

16 hours ago

India Covenant HR Full time
Company – Our client is a global technology services and consulting leader, recognized for driving innovation in enterprise IT and cybersecurity. Known for its collaborative culture and digital transformation expertise, this Fortune 500 organization partners with top enterprises worldwide to elevate their security posture and resilience.

Job Title – Vulnerability Management L2 Support Engineer

Location – Remote (flexible to collaborate across global teams)

Role Type – Contract (12 months) only

2–4 years of experience in IT security or vulnerability management

~ Hands-on experience with vulnerability scanning tools such as Qualys, Tenable, Rapid7, or Nessus

~ Strong understanding of patch management processes (Windows, Linux, applications)

~ Track and report on remediation progress, escalating high-risk findings as needed

~ Support patch management and assist with configuration baseline enforcement

~ Maintain vulnerability dashboards and prepare regulatory compliance reports

~ Provide L2-level technical support and mentorship to L1 teams

~ Engage with Security Operations and L3 teams for critical issue resolution

~ Utilize strong analytical and troubleshooting skills for issue analysis

~ Communicate effectively with global stakeholders across security and IT teams

~ Leverage knowledge of networking, firewalls, OS, and app security

~(Bonus) Apply scripting skills and familiarity with standards like ISO 27001, PCI-DSS, HIPAA

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