Senior PostgreSQL Support Engineer

3 weeks ago

India CYBERTEC PostgreSQL Services and Support Full time
Senior PostgreSQL Support Engineer (Full time, Austria or Remote)

CYBERTEC PostgreSQL is seeking a Senior PostgreSQL Support Engineer (Level 3/4 Escalation) to join our team. If you live and breathe PostgreSQL, thrive on solving the toughest performance puzzles, and enjoy mentoring the next generation of database pros, this role is for you.

About CYBERTEC PostgreSQL:

At CYBERTEC, we're more than a support company—we're PostgreSQL evangelists. Our experts architect, optimize, and secure mission-critical databases for clients around the globe. We move fast, learn constantly, and collaborate as one team.

What You'll Do:

- Own the toughest tickets. Act as the final escalation point for complex incidents—performance degradation, data corruption investigations, large-scale failovers, advanced replication scenarios, and more.
- Design & automate. Lead deployments of PostgreSQL in Kubernetes (k8s) with Operators (e.g., Zalando, CrunchyData), crafting Helm charts, CRDs, and automation through Terraform or Ansible.
- Tune & optimize. Profile slow queries, balance workloads, and architect capacity planning.
- High-availability guru. Build and operate resilient clusters with Patroni, repmgr, streaming replication, synchronous replication, and DR strategies (warm standbys, logical replication, BDR).
- Monitoring & observability. Architect end-to-end pipelines in Prometheus, Grafana, Alertmanager, VictoriaMetrics, and integrate with ELK/EFK stacks for logs and traces.
- Secure & compliant. Implement encryption at rest (TDE, LUKS), TLS in transit, role-based access control, and audit logging to meet GDPR, SOC 2, HIPAA, or ISO 27001 requirements.
- Mentor & evangelize. Coach junior engineers in best practices—schema design, indexing strategies (BRIN, GIN, GiST), partitioning, and PL/pgSQL development patterns.
- Continuous improvement. Contribute to internal knowledge bases, run "lunch & learn" sessions, author runbooks, and refine our support playbooks.

What You Bring:

Required:

- 5+ years administering PostgreSQL in production at scale (v9.6–15+)
- Deep expertise in Linux (RHEL/CentOS, Ubuntu) and shell scripting (Bash, Python)
- Proven track record with Kubernetes and PostgreSQL Operators
- Mastery of performance tuning: query plans, WAL tuning, connection pooling (PgBouncer, Pgpool-II)
- Hands-on with Prometheus/Grafana monitoring stacks
- Excellent problem-solving, written/spoken English, and customer-facing skills

Highly Desirable:

- Experience with cloud‐native services (AWS RDS/Aurora, GCP Cloud SQL, Azure Database for PostgreSQL)
- Familiarity with CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins) and IaC tools (Terraform, Ansible)
- Background in backup/restore strategies (pgBackRest, Barman), PITR, and logical backup tooling
- Working knowledge of NoSQL integrations (TimescaleDB, PostGIS, Citus)
- Certifications: CKA, CKAD, or PostgreSQL Certified Professional

What We Offer:

- Competitive salary pegged to experience, with performance bonuses
- Work–life balance: Flexible hours, remote-first culture

How to Apply:

We're hiring two enthusiastic Senior Support Engineers. Impress us with your PostgreSQL prowess—send your CV and a brief note on your most challenging Postgres incident to jobs@cybertec-postgresql.com

Apply today and help shape the future of PostgreSQL support at CYBERTEC

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