Sales Director, Retail Planning

3 days ago

Hyderabad, India Global University Systems Full time

The Service Line Managers (SLM) is responsible for leading multiple teams of Student Advisory professionals, guiding them in achieving intake targets, and fostering strong student relationships. This position requires a balance between delivering targets, operational excellence and continuous improvement in performance while maintaining high morale of the team. The SLM serves as a critical link between the teams and the COE Lead (Student Advisory), ensuring seamless operation of the Student Advisory service line. The planning horizon ranges from 1 to 2 years. The primary purpose of this role is to lead and motivate student advisory teams to exceed targets while fostering student relationships. The role includes implementing effective sales strategies, analyzing lead quality and trends, improving performance metrics to achieve intake targets. The SLM focuses on maximizing sales opportunities, revenue generation, cross-functional collaboration, and data protection. Sales Target : Drive the Sales Targets month on month as per Intake. Monitor and manage the sales pipeline to ensure a steady flow of opportunities. Forecast accurately sales metrics, track conversion rates, enrollments, deposits and lead to app, app to deposit, deposit to enrollment. Analyze sales performance against targets and identifying areas of improvement. Ensure uniformity in sales approaches within the teams, to maintain consistency of results. Performance Management and Analytics Tracks and manages key performance indicators of the teams to assess team performance to ensure monthly targets are met. Evaluate team leaders/managers' performance by conducting monthly reviews, provide guidance, to achieve monthly business targets. Analyze sales data, to identify trends and gaps, to optimize processes. Maintain standard operation procedures to ensure consistency to achieve uniformity across all students advisory teams. Ensure teams are trained and certified on the various products prior to calling. Ensure that teams are trained and there are effective mock calls and OJT prior to going live. Conduct periodic Product knowledge test to ensure that the teams are highly proficient on product features. Stay informed about best practices and emerging trends in the international education market student support services. Implement innovative approaches to continuously improve sales and student support service Team Management Provide guidance to the Team Leaders to achieve the agreed targets and ensure that 90% of team members meet or exceed their performance targets Identify potential attrition and retain top talent Must have - Graduate A Management Degree in Post-Graduation (preferred). Sales Techniques and Strategies Team Leadership and Management Time Management and Prioritization Conflict Management RELEVANT EXPERIENCE ~ Over 10 plus years of relevant experience in International Higher Education admission process. (

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