Retail Store Manager

3 weeks ago

Hyderabad, India Reliance Retail Full time

Company Overview

Reliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores in 7,000+ cities. Headquartered in Mumbai, the company employs over 10,001 individuals and seeks to create value across its entire stakeholder chain.


Job Overview

We are seeking a dynamic Retail Store Manager to join our team at Reliance Retail in Hyderabad. This is a full-time, mid-level position. The ideal candidate will be responsible for managing daily operations of the retail store, ensuring a high level of customer satisfaction, and driving store profitability. The position requires a keen understanding of Retail Store Management (Mandatory skill) and a strategic mindset to maintain and improve the store's business processes. Special preference will be given to candidates with experience working in D Mart.


Qualifications and Skills

  • Proven experience in retail store management with the ability to oversee all aspects of store operations effectively.
  • Exceptional team leadership skills to motivate and manage staff efficiently, ensuring a productive work environment.
  • Ability to manage inventory with precision, ensuring optimal stock levels and minimizing wastage or overstock.
  • Strong customer relationship management skills to enhance customer loyalty and address any customer service issues.
  • Adept in visual merchandising to attract customers and create an inviting shopping environment that boosts profitability.
  • Proficiency in sales analytics to interpret sales data and inform strategic decisions to improve sales performance.
  • Sound budgeting and financial management capabilities to monitor revenues, expenses, and store profitability.
  • Comprehensive understanding of Retail Store Management (Mandatory skill), ensuring all operations align with company standards.


Roles and Responsibilities

  • Manage daily operations, ensuring store presentation and customer service are up to company standards.
  • Lead, mentor, and train the retail team to achieve sales targets and maintain high levels of productivity and morale.
  • Monitor stock levels, order products, and liaise with suppliers to ensure timely restocking of merchandise.
  • Build and maintain strong customer relationships, resolving complaints and ensuring customer satisfaction.
  • Oversee and implement visual merchandising strategies to ensure an appealing store layout.
  • Analyze sales and inventory data to improve store profitability and manage expenditures effectively.
  • Develop budgets, sales forecasts, and financial reports to track and optimize financial performance.
  • Ensure adherence to all company policies and procedures, fostering a safe and compliant store environment.

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