Customer Support Associate

2 weeks ago


India Wipro Full time

Role & responsibilities

  • Inbound / Outbound interaction with clients
  • Skilling on all voice and back-office queues as per requirement.
  • Good computer navigational skills and familiar with MS office
  • Should have good customer service skills
  • Understand customer queries /request and act accordingly.
  • Maintain a healthy and clean work environment.

Update knowledge of process on regular basis

Preferred candidate profile

  • Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
  • Be able to comprehend the words of the customer on an email and articulate the response in a free-flowing writing form.
  • English Language proficiency overall needs to be excellent.
  • Good telephone skills, able to listen patiently & remain focused throughout the conversation
  • Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through
  • Basic understanding of business structure, including key processes, services, business goals & role of main functions
  • 5 days work from office and rotational week-off.
  • Should be flexible in 24*7 shifts.
  • Should be within Transport Boundary.
  • Job location: Pune
  • One way Cab facility


  • India OnProcess Full time

    **Vacancy Name** - Customer Support Associate **Vacancy No** - VN866 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...


  • India Crest IT Consulting Pvt Ltd. Full time

    This is a full-time remote role for a Customer Support Associate. The Customer Support Associate will be responsible for providing problem-management expertise and escalating issues when necessary. The ideal candidate will have hands-on experience with ticketing tools and be available to work varying shifts or rotational support. Experience Required:- 1...


  • India Nerige Story Full time

    At Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation...


  • india Rang De Full time

    About Rang De: Rang De ( is a fintech startup that aims to revolutionize credit access for underserved communities by connecting individual lenders and borrowers together, cutting out the need for an intermediary, and offering highly customized and affordable loans than traditional lenders. Having pioneered the model in India in 2008, Rang De's purpose...


  • India OMNIPRESENT Full time

    Job Title: Customer Success Associate Company: Leading Company Location: LOB Reach Mobile (Work from Office) Job Type: Full-time About Us: We are a leading company seeking a highly skilled Customer Success Associate to join our team. If you have excellent communication skills and a passion for delivering top-notch customer experiences, we want...


  • India Solutions Infoway Support Services Full time

    **No of Vacancies : 5** **Experience : 0-5 years** **Job Location: Thiruvalla, Kerala / Work from Home** **Salary: 10,000 INR per month + Incentives** **Job Summary **:As a Customer Support Executive, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. You will be responsible for addressing customer...


  • India OnProcess Full time

    **Vacancy Name** - Associate, Customer Service **Vacancy No** - VN882 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...


  • india OMNIPRESENT Full time

    Job Title: Customer Success AssociateCompany: Leading Company Location: LOB Reach Mobile (Work from Office)Job Type: Full-timeAbout Us:We are a leading company seeking a highly skilled Customer Success Associate to join our team. If you have excellent communication skills and a passion for delivering top-notch customer experiences, we want to hear from...


  • India Sids Farm Hiring Full time

    Job description Company Description Sid's Farm is a niche dairy farm located in Hyderabad that provides 100% natural, chemical-free milk and wholesome products. Our animals are well cared for and given a balanced diet free from antibiotics and hormones. We prioritize a healthy lifestyle for both our customers and the environment. Our team is...


  • india Nerige Story Full time

    At Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation across...


  • India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...


  • India OnProcess Full time

    **Vacancy Name** - Customer Service Associate **Vacancy No** - VN934 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We're on a bit of a mission at OnProcess, part of Accenture. We are helping the world's service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity,...


  • india Magically Genius Full time

    Company: Magically Genius Location: India (Remote) Salary: ₹20,000 - ₹30,000 Experience: 2-3 years Job Summary: We’re looking for a proactive and communicative Customer Support Associate to provide exceptional support and service to our clients. You will be responsible for managing customer inquiries, resolving issues, and ensuring satisfaction...


  • india Infiflex Technologies Pvt. Ltd. Full time

    About Us:Infiflex Technologies is a dynamic and innovative company committed to providing exceptional support and solutions to our clients. We are looking for a motivated Technical Support Associate to join our team and assist our clients in maximizing their use of Microsoft 365.Job Summary:As a Technical Support Associate, you will be the first point of...


  • India Rang De Full time

    About Rang DeRang De is a fintech startup that aims to revolutionize access to credit for underserved communities by connecting individual lenders and borrowers together, cutting out the need for intermediaries, and offering highly customized and affordable loans than traditional lenders.Having pioneered its model in India in 2008, Rang De's purpose-built...


  • india Crest IT Consulting Pvt Ltd. Full time

    This is a full-time remote role for a Customer Support Associate. The Customer Support Associate will be responsible for providing problem-management expertise and escalating issues when necessary. The ideal candidate will have hands-on experience with ticketing tools and be available to work varying shifts or rotational support. Experience Required:- 1 to...


  • india Crest IT Consulting Pvt Ltd. Full time

    This is a full-time remote role for a Customer Support Associate. The Customer Support Associate will be responsible for providing problem-management expertise and escalating issues when necessary. The ideal candidate will have hands-on experience with ticketing tools and be available to work varying shifts or rotational support.Experience Required:- 1 to 3...


  • india Support Revolution Full time

    Security System Administrator We have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally. About the role: ...


  • india Support Revolution Full time

    Security System AdministratorWe have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally.About the role:Reporting...


  • india A&A Associate LLC Full time

    Job Description: As a Website Developer at A&A Associate, you will play a critical role in managing and enhancing our online assets. Your main responsibilities will include maintaining our existing websites, implementing updates, troubleshooting issues, and developing new websites as our business needs evolve. Key Responsibilities: Maintain and update the...