IT Service Desk

Job Posted On 04-12-2024 20:54:05 Experience Required 4 - 7 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary Description **Responsibilities**: Provide advanced technical support for hardware and software issues Lead the troubleshooting process for critical incidents Mentor and train junior service desk staff Develop and maintain support...

Role – ServiceDesk LeadExperience: 5 to 7 yearsLocation: Coimbatore, Mumbai , Chennai , Bangalore and HyderabadJob Description· Responsible for managing daily operations of the Service Desk managing Service Desk team representing team to other stakeholders and helping to ensure that Service Desk is constantly developing and improving· Ensuring customer...

Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...

Management Level I **Business Division: P&E** **Business Function / Department: P&E GSD** **Job Title: Service Desk Trainee** **Reporting to (Job Title): IT Service Desk Shift Lead** **Date: 1st Nov 2024** Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37...

LTIMindtree hiring!!!Role – Service Desk AgentExperience: 3-8 yearsLocation: Chennai/Coimbatore/Hyd/Mumbai/PuneJob Description:• First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity.• Ticket Creation, Logging and Routing: Accurately log incidents and service requests, ensuring...

Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service Desk AnalystExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:Answers and responds to inbound calls or electronic requests...

**Designation **:Senior Consultant/Lead Consultant **Job Description: 10+ years of experience - Administer & Create Workflow in tool to Eliminate the Potential Incidents even before they hit the Service Desk from data points available in analyzed reports and Metrics. - Administration of Chat Bot Applications so as to ensure that the repetitive and mundane...

**Job Title: Service Desk Specialist** **Location**: Coimbatore **Language Requirement**: Proficiency in English (Read + Write + Speak) mandatory **Overview**: As a Service Desk Specialist, you will play a crucial role in ensuring the efficient functioning of our customer service operations. Your responsibilities will revolve around accurate recording,...

Dear Candidate Greetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

Role – Service Desk AdministratorExperience: 3 to 5 yearsLocation: Coimbatore, Mumbai, Chennai , Bangalore and HyderabadJob Description· Incident Resolution: Manage incidents and service requests that require deeper technical troubleshooting beyond L1 support.· Intermediate Troubleshooting: Diagnose and resolve issues related to operating systems,...

**Language**: Proficient in English (Read + Write + Speak) **Shift - **Rotational **Experience**: Minimum 1 years working for a Voice Technical Support/Service Desk. **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures, closure of...

A receptionist's primary role is to manage the front desk, welcoming guests, directing inquiries, and maintaining a tidy and organized reception area. They also handle administrative tasks such as scheduling appointments, managing correspondence, and assisting with basic office duties. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,819.99 -...

**Position**: Receptionist cum Front Office Executive (only Female) **Company**: Xerago **Location**: OMR, Chennai Xerago is looking for a professional, organized, and personable female Receptionist cum Front Office Executive to handle front desk operations and assist with various administrative tasks. This role is perfect for someone who enjoys engaging...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing...

Job Role :Front Desk Receptionist Experience :01 to 04 years Location : Nungambakkam and Annanagar -Chennai Qualification :Any Degree Salary : 30 k to 35 k Job Summary: The Front Desk Receptionist is the first point of contact for visitors and callers, ensuring a welcoming and organized front office experience. **Responsibilities**: Welcome and assist...

**Job Title**: Front Desk Executive (Female Fresher) **Location**: chennai **Company**:Srinivas Priya Hospital** **Job Type**: Full-Time **Job Overview**: We are looking for a friendly, organized, and proactive **Front Desk Executive** to join our team. This entry-level position is ideal for a female fresher who is eager to start a career in a...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...