LTIMindtree | Service Desk Agent

Role – ServiceDesk LeadExperience: 5 to 7 yearsLocation: Coimbatore, Mumbai , Chennai , Bangalore and HyderabadJob Description· Responsible for managing daily operations of the Service Desk managing Service Desk team representing team to other stakeholders and helping to ensure that Service Desk is constantly developing and improving· Ensuring customer...

Role – Service Desk AdministratorExperience: 3 to 5 yearsLocation: Coimbatore, Mumbai, Chennai , Bangalore and HyderabadJob Description· Incident Resolution: Manage incidents and service requests that require deeper technical troubleshooting beyond L1 support.· Intermediate Troubleshooting: Diagnose and resolve issues related to operating systems,...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

Job DescriptionExperience in IaaS: Compute, Networking, StorageConceptual Understanding: Security, Containerization.Assist in the deployment and management of AWS services, including EC2, S3, RDS, andLambda.Proactively monitor cloud infrastructure performance, alerts/warnings and troubleshoot and mitigate incidents.Incident Investigation and...

Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and...

HTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA. Hiring IT Service Desk for our premium project. The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of...

HTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Location: Chennai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education Job...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: service desk Experience Range: 6 – 8 Years Location: Bangalore/ Chennai Must Have: - Answers and responds to inbound calls or electronic...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: service desk Experience Range: 6 – 8 Years Location: Bangalore/ Chennai Must Have: Answers and responds to inbound calls or electronic...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: service deskExperience Range: 6 – 8 YearsLocation: Bangalore/ ChennaiMust Have:Answers and responds to inbound calls or electronic requests from...

Dear Candidate Greetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

Job Posted On 04-12-2024 20:54:05 Experience Required 4 - 7 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary Description **Responsibilities**: Provide advanced technical support for hardware and software issues Lead the troubleshooting process for critical incidents Mentor and train junior service desk staff Develop and maintain support...

Build a job description - Degree required - 3+ years’ front desk experience in the hospitality industry preferred - 1+ years’ customer service experience required - Excellent written and verbal communication skills - Familiarity with Resort Suite software a plus **Salary**: ₹8,086.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Leave...

Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...

The Company : Shared services COE unit of a leading distributor of medical devices & technical services provider in Africa. The key aspects of the role : The Service Desk Executive plays a central role in supporting service operations for our field service engineers (FSEs) to ensure timely and efficient handling of customer service requests. This role...

Role - Service Desk Analyst Required Technical Skill Set - Desktop & Technical troubleshooting Exp Range-1 to 10 Years Location- Chennai, Pune, Noida, Kolkata, Hyderabad, Delhi Desired Competencies (Technical/Behavioural Competency) Must-Have Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal...

Role - Service Desk AnalystRequired Technical Skill Set - Desktop & Technical troubleshootingExp Range-1 to 10 YearsLocation- Chennai, Pune, Noida, Kolkata, Hyderabad, DelhiDesired Competencies (Technical/Behavioural Competency)Must-HaveRequires exceptional verbal and written communication skills as well as strong customer service and interpersonal...