Customer Service and Support Intern
3 weeks ago
This is a remote position.
**Job Description**:
This task involves managing customer complaints, service requests, and tickets through Zoho Desk.
Roles and Responsibilities:
1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams.
2.Raise tickets and send quotations to customers as required.
3.Acknowledge service requests and update the status of the customer in Zoho Desk.
5.Record all details in the ticket, including customer information, complaint details, and any actions taken to resolve the issue.
6.Send service completed acknowledgment mail to customers after their complaint or service request has been resolved.
7.Close tickets in Zoho Desk once the complaint or service request has been resolved.
Qualification: Any Graduate Shift Timing: 1.00 pm - 6.00pm
**Hiring Process**:
Steps Process Timeline
Step 1 Job Postings on our Career page Tuesday
Step 2 Call for Registration and Enrollment Wednesday
Step 3 Initiating Portfolio Submissions Thursday
Step 4 Evaluation Process ends on Abhyaz platform Friday
Step 5 Interview & Job offer Friday
Step 6 Onboard - Accept our Job Offer and onboard Monday
Do follow us on Linkedin / Twitter / Facebook / Instagram
**Benefits**:
**Benefits**:
- Internship Completion Certificate
- Practical experience in the Edu-Tech Industry
- Remote work opportunity / Week work opportunity
- Hands-on experience using Abhyaz Platform & Zoho Application
- Online Portfolio building
- Terms & Conditions apply
Graduate
-
Customer Service Officer
4 weeks ago
Tamil Nadu, India BASF Environmental Catalysts and Metal Solutions Full time**Customer Service Officer**: - Chengalpet Taluk, TN, IN, 603002**Objectives of the Position** To Service the customers. Order management vis-à-vis order-to-cash tasks and processes, fostering a culture of customer focus. **Main Tasks** - Perform the order-to-cash tasks and processes, fostering a culture of customer focus on the team - Perform sales and...
-
International Customer Support
2 weeks ago
Nungambakkam, Chennai, Tamil Nadu, India Curis RCM LLP Full timeAre you looking for a rewarding career in customer support? Do you have excellent communication skills and a desire to help people? If yes, then you might be the perfect fit for our company! **CURIS RCM LLP is **a Texas-based company that provides revenue cycle management (RCM) solutions to our health care provider in US, is looking for customer support...
-
International Customer Support
2 weeks ago
Coimbatore, Tamil Nadu, India Park Global HR Services Full time**Location : Hopes** **Role : International Customer Support** **Shift Timings : Rotational** **Week Off : Rotational** **Gender : Male** **Position Duties** - Dynamically plan inspection schedules for Passengers & Drivers - taking into account the location, due date, order type. - Provide efficient, optimized inspection routes. - Provide superior...
-
Customer Support Sales and Service Intern
3 months ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...
-
Customer Support Sales and Service Intern
4 weeks ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...
-
Customer Support Executive
4 weeks ago
Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time**Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...
-
Internal Sales/customer Service
1 week ago
Coimbatore, Tamil Nadu, India WiseAir Technologies India LLP Full time**Job Description: Internal Sales Associate** **Company**: WiseAir Technologies India LLP. **Location**: Singanallur, Coimbatore. **Position**: Internal Sales Associate **Reports To**: Senior Sales Associates **Role Overview**: We are looking for a dedicated and self driven Internal Sales Associate to support the sales activities across our three...
-
Customer Service and Support
2 months ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...
-
Customer Service and Support
7 days ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...
-
International Customer Support Executive
4 weeks ago
Nungambakkam, Chennai, Tamil Nadu, India Curis RCM LLP Full timeImmediate Opening: International Customer Support Specialist (Night Shift) Location: Chennai, Tamil Nadu CURIS RCM LLP is on the lookout for exceptional English communicators to join our dynamic night shift team. If you're based in Chennai and have a flair for customer service, we have the perfect role for you in our US medical billing department. What...
-
International Customer Support Executive
2 weeks ago
Nungambakkam, Chennai, Tamil Nadu, India Curis RCM LLP Full timeImmediate Opening: International Customer Support Specialist (Night Shift) Location: Chennai, Tamil Nadu CURIS RCM LLP is on the lookout for exceptional English communicators to join our dynamic night shift team. If you're based in Chennai and have a flair for customer service, we have the perfect role for you in our US medical billing department. What...
-
Customer Service Representative
2 weeks ago
Perungalathur, Chennai, Tamil Nadu, India Snow Planners And Builders Full time**We are hiring!!!** **Process: Customer support representative** **Location: Perungalathur, Chennai** **Experience: 6months to 1 year of International BPO Experience** **Qualification: 12+Diploma / Graduate** **Salary: Upto 4LPA Negotiable** **Shift: Rotational shift and Rotational week off** **Roles and Responsibilities**: - a. Answer phone to...
-
International Customer Support
4 weeks ago
Peelamedu, Coimbatore, Tamil Nadu, India Park intelli solutions Full timeExperience: 3 years plus Requirement International client handling experience. International voice experience. Experience in Customer Service executive - Any domain Excellent communication, written and people skills. Good multitasking, time management and organisational skills. Problem-solving ability with analytical skill. Detailed JD: -...
-
International Customer Support
3 days ago
Peelamedu, Coimbatore, Tamil Nadu, India Park Global HR Services Full timeRequirement International client handling experience. International voice experience. Experience in Customer Service executive - Any domain Excellent communication, written and people skills. Good multitasking, time management and organisational skills. Problem-solving ability with analytical skill. Detailed JD: - Dynamically plan inspection...
-
Jr. (^customer Support-females^)
4 weeks ago
Chennai, Tamil Nadu, India Veega sri service Full timeWe Have Opening For Sr. Customer Support Executive Skills: Sales Experience, Excel Knowledge, Handling Phone calls Experience: 4-6 Years Location: Chennai **Salary**: Up to ₹30,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...
-
Customer Support Executive
3 weeks ago
Coimbatore, Tamil Nadu, India Cartrabbit Full time**Customer Support Executive - International Voice Process** **About Cartrabbit** CartRabbit is a software-as-a-Service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product...
-
Customer Support Executive
2 days ago
Coimbatore, Tamil Nadu, India Cartrabbit Full time**Customer Support Executive - International Voice Process** **About Cartrabbit** CartRabbit is a software-as-a-Service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product...
-
International Customer Support
2 months ago
Thoraipakkam, Chennai, Tamil Nadu, India LateShipment.com Full timeTechnical Troubleshooting: Diagnose and troubleshoot technical issues reported by customers, including software bugs, performance problems, and compatibility errors. Collaborate with the development and QA teams to resolve complex technical issues. Product Knowledge: Develop a deep understanding of our SAAS product and its features to effectively guide...
-
International Customer Support
2 days ago
Thoraipakkam, Chennai, Tamil Nadu, India LateShipment.com Full timeTechnical Troubleshooting: Diagnose and troubleshoot technical issues reported by customers, including software bugs, performance problems, and compatibility errors. Collaborate with the development and QA teams to resolve complex technical issues. Product Knowledge: Develop a deep understanding of our SAAS product and its features to effectively guide...
-
Customer Care Executive
1 week ago
Erode, Tamil Nadu, India Service Pluz Full time**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...