Remote Patient Service Representative

7 days ago


Alleppey, Kerala, India beBeePatientSupport Full time US$ 40,000 - US$ 55,000
Patient Service Specialist Job Description

This job opportunity is for a dedicated professional who can provide administrative and patient support in a U.S.-based physical and rehabilitation medicine clinic.

  • Financial Support: The ideal candidate will collaborate with the billing team on insurance verification, billing, and session authorizations.
  • Scheduling Coordination: They will manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.

The successful candidate will be responsible for assisting clinic therapists, monitoring patient evaluations, and tracking patient discharge lists. This role requires proactive address of patient no-shows and cancellations to ensure continuity of care.

Required Skills and Qualifications
  • Administrative Experience: A minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required.
Work Hours and Availability

The selected candidate must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.



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