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Representative
3 weeks ago
Job Title: Customer Care Representative
About the Role:
We are seeking a highly skilled and compassionate professional to join our team as a Customer Care Representative. This individual will provide top-quality support to customers over inbound calls, focusing on genuine service and career growth.
Key Responsibilities:
- Provide exceptional customer service through inbound calls, ensuring high levels of satisfaction and loyalty.
- Act as a liaison between customers and internal teams, resolving issues efficiently and effectively.
- Stay up-to-date with product knowledge and company policies to deliver accurate information to customers.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- Minimum 12th pass (Graduates/Diploma holders preferred).
- Good English communication skills (neutral accent preferred).
- Willingness to work flexible shifts, including night shifts.
- Freshers and experienced candidates both welcome.
Perks & Benefits:
- Competitive salary package.
- Free cab drop for night shift employees.
- Subsidized meals and travel allowance.
- Attendance bonus and annual bonus.
- Paid leave and ESI benefits.
About Us:
This is a leading organization that values its employees and offers opportunities for growth and development.
