Excellent Opportunity

1 week ago


Alleppey, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Service Representative Job Description

Key Responsibilities:

  • Provide top-notch customer support through phone, email, and chat.
  • Respond to customer inquiries in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Effectively resolve customer complaints and issues.
  • Collaborate with cross-functional teams to improve customer satisfaction.

Required Skills & Qualifications:

  • Fluent communication skills in Korean (spoken & written).
  • Proven experience in customer-facing roles, call centers, or BPO industries.
  • Strong problem-solving skills and conflict resolution abilities.
  • Proficiency in CRM tools and excellent typing speed.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.

Preferred Qualifications:

  • Experience in e-commerce, banking, or technical support fields.
  • Certification in Korean language proficiency is an asset.

What You'll Do:

As a Customer Service Representative, you will be the primary point of contact for our customers, ensuring their needs are met and resolved promptly. You will work closely with internal teams to provide seamless support and drive customer satisfaction.



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