Ecommerce Marketplace Strategist

3 days ago

Hyderabad, Telangana, India beBeeStrategy Full time ₹ 5,00,000 - ₹ 20,00,000

Job Overview:

The Strategic Account Manager position combines client strategy, marketplace operations, and account growth to support enterprise-level clients achieving revenue goals.

This senior-level client-facing role is responsible for managing and scaling eCommerce marketplace businesses across platforms like Amazon, Walmart, eBay, and Zalando.

Key Responsibilities:
  • Serve as the primary point of contact for marketplace clients, ensuring strategic alignment and client satisfaction.
  • Build and maintain strong relationships with clients, platform stakeholders, and internal cross-functional teams.
  • Lead regular strategy calls, executive touchpoints, and business reviews.
Marketplace Strategy & Execution
  • Define goals around GMV and channel diversification with clients.
  • Develop data-backed marketplace strategies aligned with industry trends and client goals.
  • Monitor competitor performance and execute initiatives such as seasonal selling, global expansion, and fulfillment scoping (FBA, WFS).
Performance Optimization
  • Track and optimize KPIs like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
  • Identify and resolve technical listing, feed, or policy issues with engineering support.
  • Ensure product listings, keywords, and campaign structures follow best practices for each marketplace.
Account Growth & Renewal Management
  • Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.
  • Support revenue retention and renewal processes by demonstrating clear ROI.
  • Mitigate risks related to sales decline, compliance issues, or fulfillment disruptions.
Required Skills & Qualifications:
  • Bachelor's or Master's degree in Business, Marketing, or related field.
  • 3–9 years of experience managing eCommerce marketplace accounts (Amazon, Walmart, eBay, etc.).
  • Hands-on knowledge of retail marketplace tools and seller portals.
  • Strong analytical skills; ability to translate data into clear strategies and recommendations.
  • Excellent client communication, stakeholder management, and project leadership abilities.
Preferred Qualifications:
  • Familiarity with ChatGPT, Copilot, Powerpoint, Excel, SQL, Salesforce, Notion, and BI tools.
  • Experience with global accounts or multi-country marketplaces.

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