Vidaxl - Manager - eCommerce Operations

6 days ago

Hyderabad, Telangana, India vidaXL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title:
Ecommerce Operations Manager

Location:
Hyderabad

Experience:
510 years in ecommerce, supply chain, or operations roles

Job Summary
We are looking for an experienced and results-driven Ecommerce Operations Manager to oversee and optimize end-to-end ecommerce operations.

The ideal candidate will be responsible for order fulfillment, logistics, inventory control, vendor coordination, and ensuring a seamless customer experience across digital platforms.

Key Responsibilities
Order Fulfillment & Logistics:

  • Ensure timely and accurate order processing, dispatch, and delivery.
  • Coordinate with 3PL providers, couriers, and internal teams to meet SLAs.
  • Monitor return and refund processes, minimizing costs and improving customer satisfaction.

Inventory Management

  • Manage stock levels across warehouses and ecommerce platforms.
  • Prevent stockouts and overstock situations through forecasting and planning.
  • Collaborate with procurement and warehouse teams to maintain optimal inventory.

Platform Operations

  • Oversee backend operations of marketplaces (Amazon, Flipkart, Myntra, etc.) and own website.
  • Monitor catalog accuracy, pricing, and promotions.
  • Ensure listings are optimized for performance and customer experience.

Process Improvement & Analytics

  • Analyze operational KPIs (delivery time, order accuracy, RTO, etc.) and identify areas for improvement.
  • Drive process automation and efficiency in daily operations.
  • Develop and implement SOPs across ecommerce functions.

Stakeholder & Team Management

  • Liaise with cross-functional teams including marketing, technology, finance, and customer service.
  • Lead and mentor operations staff, fostering a culture of accountability and continuous Bachelor's degree in business, Supply Chain, or related field (MBA preferred).
  • 5-10 years of experience in ecommerce operations or supply chain management.
  • Strong understanding of ecommerce platforms, logistics, and inventory systems.
  • Analytical mindset with proficiency in Excel, ERP systems, and order management tools.
  • Excellent leadership, communication, and problem-solving skills.

Preferred Skills

  • Experience working with marketplaces like Amazon, Flipkart, etc.
  • Knowledge of WMS, OMS, and ecommerce platforms like Shopify, Magento, or WooCommerce.
  • Familiarity with customer service and returns management.

)

  • Vidaxl - Delivery Manager - eCommerce

    4 weeks ago

    Hyderabad, Telangana, India vidaXL Full time

    Job Profile: Delivery Manager - eCommerce.- The Delivery Manager eCommerce plays a pivotal role in ensuring the right team capacity, quality, and operational efficiency within the eCommerce technology domain.- The delivery manager serves as a critical enabler of value delivery by aligning talent, resources, and processes to the needs of the business and...

  • Vidaxl - Email Marketing Lead

    4 weeks ago

    Hyderabad, Telangana, India vidaXL Full time

    Job Description:We are seeking an experienced and commercially driven leader to spearhead the strategy, development, and implementation of email and marketing campaigns of vidaXL.This pivotal role is focused on driving business growth through strategic marketing initiatives, ensuring that our email and marketing automation efforts are effectively aligned...

  • Ecommerce Operations Manager

    1 week ago

    Hyderabad, Telangana, India vidaXL Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title:Ecommerce Operations ManagerLocation:HyderabadExperience:5–10 years in ecommerce, supply chain, or operations rolesJob Summary:We are looking for an experienced and results-drivenEcommerce Operations Managerto oversee and optimize end-to-end ecommerce operations. The ideal candidate will be responsible for order fulfillment, logistics, inventory...

  • Ecommerce Operations Manager

    1 day ago

    Hyderabad, Telangana, India, Telangana vidaXL Full time

    Job Title: Ecommerce Operations ManagerLocation: HyderabadExperience: 8+ YearsJob Summary:We are looking for an experienced and results-driven Ecommerce Operations Manager to oversee and optimize end-to-end ecommerce operations. The ideal candidate will be responsible for order fulfillment, logistics, inventory control, vendor coordination, and ensuring a...

  • vidaXL - Senior SAP FICO Consultant - GL/AP/AR Module

    4 weeks ago

    Hyderabad, Telangana, India vidaxl Full time

    Job Description :As a Senior SAP FICO Consultant, you will be responsible for delivering high-quality SAP Finance & Controlling solutions that align with VidaXLs global business processes. You will act as a bridge between business stakeholders and technical teams, providing expertise in SAP FICO configuration, process improvements, project delivery, and...

  • Onsite Search Lead

    2 days ago

    Hyderabad, Telangana, India vidaXL Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job PurposeThe Onsite Search Lead is responsible for defining the strategy and execution roadmap for onsite search across all vidaXL markets. This roleleadsand supports a team of Onsite Search Analysts and Specialists, to increase search relevance, search conversions and with that the overall customer search experience. They are also responsible for setting...

  • SAP EWM Consultant

    1 day ago

    Hyderabad, Telangana, India, Telangana vidaXL Full time

    Job Title: Functional Consultant - SAP EWMLocation: HyderabadWork Mode : Semi Hybrid Mode (4days work from office) and (1 day work from home(either Monday or Wednesday or Friday)) Job Description:As a Functional Consultant for SAP EWM at vidaXL, you will play a crucial role in optimizing our supply chain management, Carrier Management, transportation, and...

  • Onsite Search Lead

    1 day ago

    Hyderabad, Telangana, India, Telangana vidaXL Full time

    Job PurposeThe Onsite Search Lead is responsible for defining the strategy and execution roadmap for onsite search across all vidaXL markets. This role leads and supports a team of Onsite Search Analysts and Specialists, to increase search relevance, search conversions and with that the overall customer search experience. They are also responsible for...

  • Senior SAP FICO Consultant

    6 days ago

    Hyderabad, Telangana, India vidaXL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionAs a Senior SAP FICO Consultant, you will be responsible for delivering high-quality SAP Finance & Controlling solutions that align with VidaXLs global business processes.You will act as a bridge between business stakeholders and technical teams, providing expertise in SAP FICO configuration, process improvements, project delivery, and...

  • Ecommerce Manager

    1 week ago

    Hyderabad, Telangana, India Aparna Unispace Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Responsibilities:* Manage catalog, inventory, reports & orders* Collaborate with business team for catalog and order tracking* Understand the ecommerce CMS system* Keep the ecommerce and SAP systems in sync by using xls import and export.