Ecommerce Expansion Specialist

2 days ago

Hyderabad, Telangana, India beBeeMarketplace Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Business Development Manager

This role involves managing and scaling e-commerce marketplace businesses across various platforms.

Key Responsibilities:
  • Customer Relationship Management:
    • Serve as the primary point of contact for clients, ensuring strategic alignment and satisfaction.
    • Maintain strong relationships with clients, platform stakeholders, and internal teams.
    • Lead regular strategy sessions, executive meetings, and business reviews.
  • eCommerce Strategy & Execution:
    • Develop goals around revenue growth, profitability, and channel diversification with clients.
    • Create data-driven eCommerce strategies aligned with industry trends and client objectives.
    • Analyze competitor performance and implement initiatives such as seasonal selling, global expansion, and fulfillment optimization.
  • Performance Optimization:
    • Track and enhance KPIs like Sell-Through Rate (STR), order fulfillment times, and pricing effectiveness.
    • Identify and resolve technical listing, feed, or policy issues with engineering support.
    • Ensure product listings, keywords, and campaign structures adhere to best practices for each marketplace.
  • Data-Driven Insights & Reporting:
    • Provide regular performance updates and dashboards on revenue growth, operational efficiency, and ad efficiency.
    • Utilize platform analytics to inform strategy on promotions, expansion, and budget recommendations.
    • Lead business reviews and roadmap presentations using performance insights.
  • Affiliate Growth & Renewal Management:
    • Discover upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.
    • Support revenue retention and renewal processes by demonstrating clear ROI.
    • Mitigate risks related to sales decline, compliance issues, or order fulfillment disruptions.
  • Internal & Cross-Functional Collaboration:
    • Work with client success engineering, support, and product teams to troubleshoot and improve service delivery.
    • Partner with finance, sales, and renewals teams to drive revenue forecasts, RFP responses, and pipeline growth.
    • Ensure alignment across teams through process documentation and strategic alignment sessions.

Qualifications:

  • Bachelor's or Master's degree in Business, Marketing, or a related field.
  • 3–9 years of experience managing eCommerce marketplace accounts (Amazon, Walmart, eBay, etc.).
  • Hands-on knowledge of retail marketplace tools and seller portals.
  • Strong analytical skills; ability to translate data into actionable strategies and recommendations.
  • Excellent communication, stakeholder management, and project leadership abilities.
  • Familiarity with AI tools, BI software, and productivity tools is preferred.
  • Experience with global accounts or multi-country marketplaces is beneficial.

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