Senior Executive Client Servicing Specialist

11 hours ago


Chennai, Tamil Nadu, India Goldmine Advertising Full time

We are seeking a Senior Executive - Client Servicing specialist to join Goldmine Advertising's team in Chennai.

About the Role:

As a key member of our client servicing team, you will be responsible for managing end-to-end project operations, ensuring seamless delivery of solutions that meet clients' business objectives.

Your Key Responsibilities:

  • Client Relationship Management:
  • Build and maintain strong relationships with clients, acting as the primary point of contact for their needs and concerns.
  • Understand clients' business goals and provide strategic guidance to align with their objectives.
  • Address and resolve client issues promptly, ensuring high levels of client satisfaction and retention.
  • Project Management & Execution:
  • Manage projects from initial briefing and planning through execution and delivery.
  • Collaborate with internal teams to ensure projects are delivered on time and within budget.
  • Prepare status updates and report on project KPIs to stakeholders.
  • Budget & Financial Management:
  • Ensure accurate billing and invoicing.

About You:

  • You have 3+ years of experience in client servicing or account management, preferably in an advertising agency.
  • You possess excellent communication, negotiation, and interpersonal skills.
  • You have strong organizational skills, with the ability to manage multiple projects simultaneously.
  • You have analytical mindset with experience in using metrics to drive improvements.

What We Offer:

  • A competitive salary range of ₹20 lakhs per annum.
  • The opportunity to work with a dynamic team and contribute to the growth of Goldmine Advertising.


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