Technical Support Specialist for Global Clients
3 days ago
Dear Candidate,
Greetings from TCS
We are a global leader in the technology arena and there's nothing that can stop us from growing together.
We are seeking an experienced Technical Support Specialist to join our team. This role is based in Chennai, India and offers a competitive salary of ₹8.5 lakhs per annum.
Key Responsibilities:
- Provide first-level technical support to clients via phone, email, and chat
- Handle incidents and service requests in a timely and efficient manner
- Escalate complex issues to senior team members when necessary
- Demonstrate excellent communication and problem-solving skills
What We Offer:
- A dynamic and collaborative work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The opportunity to work with a leading technology company
About Us:
Tata Consultancy Services (TCS) is a pioneer in the technology industry, committed to delivering innovative solutions to our clients. We are a global company with operations in over 50 countries, and we pride ourselves on our commitment to excellence and customer satisfaction.
Requirements:
- 4-7 years of experience in technical support or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Bachelor's degree in Computer Science or a related field
Please note that this role requires the ability to work in shifts, including evenings and weekends.
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