Java Production Support Specialist
4 weeks ago
We are seeking an experienced Java Production Support Specialist to join our Level 2 Application Support team.
As a key member of our team, you will be responsible for providing 24x7 support for HDFC NetBanking, ensuring high availability and optimal performance.
Key Responsibilities include:
• Application Support: Provide 24x7 support for HDFC NetBanking, ensuring high availability and optimal performance.
• Issue Resolution: Proactively detect, troubleshoot, triage, and resolve major and critical issues. Collaborate closely with Product Owners (PO), QA teams, and other stakeholders.
• Subject Matter Expertise (SME): Lead the effort in debugging, issue analysis, and troubleshooting, providing deep technical expertise.
• Documentation: Create and maintain guidance documentation, standards, and procedures for Level 2 teams. Ensure that all troubleshooting steps are documented in HDFC's Knowledge Error Database (KEDB) to improve response times.
• Incident Management: Manage incident and problem resolution processes to minimize downtime and maintain service quality.
Key Qualifications include:
• Technical Skills: Java 8/9, J2EE, JSP, JDBC, JavaScript, XML, JSON
• Databases & Storage: MySQL, Elasticsearch
• Technologies: Containerization, Microservices, Spring Boot
Preferred Experience includes experience in the banking domain or Fintech products and a strong understanding of cloud platforms, containerization, distributed systems, performance optimization, and observability practices.
This role requires strong hands-on experience with Core Java, containerization, and microservices, along with expertise in RESTful APIs and distributed systems.
At Talent Trace Consultancy, we believe in providing our employees with a challenging and rewarding work environment.
We are committed to investing in our employees' growth and development, and we offer opportunities for professional growth and skill development.
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