Customer Engagement Specialist

11 hours ago

Gulbarga, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

Job Overview

We are seeking a highly skilled Customer Engagement Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication and sales techniques.

About the Role

  • You will engage customers in conversations that highlight the value proposition of our products and services.
  • Achieve and exceed sales targets by utilizing consultative selling methods.
  • Develop a deep understanding of product features and benefits to effectively communicate with customers.
  • Maintain strong relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.

Key Qualifications

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

What We Offer

The ideal candidate will have the opportunity to work closely with our team to provide exceptional customer support via chat. This role involves engaging customers in effective communication, achieving sales targets, and maintaining strong relationships through regular follow-ups and personalized communication.

Structure of the Job

This role is an exciting opportunity to make a real impact on our customers' experiences. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this position.

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