Sales Operations Expert

11 hours ago


Dindigul, Tamil Nadu, India beBeeExecutive Full time ₹ 3,60,000
About Our Role:

We're seeking an experienced Sales & Operations Executive who will be responsible for handling sales leads, customer service, and vendor management.

Key Responsibilities:

  • Lead Management:
  • Manage incoming travel leads from various sources
  • Qualify and convert leads to bookings
  • Sales & Quotations:
  • Prepare and share customized travel quotations based on customer needs
  • Negotiate and finalize travel itineraries with clients
  • Customer Handling & Closure:
  • Provide excellent customer service throughout the sales cycle
  • Ensure successful closure of leads with all required documentation
  • Vendor Management:
  • Create and maintain relationships with travel vendors, hotels, transport providers, and tour operators
  • Negotiate rates and ensure service quality from vendors
  • Operational Bookings:
  • Coordinate and execute bookings
  • Ensure accurate records of customer particulars and payments
  • CRM & Database Management:
  • Maintain customer data, lead history, and feedback in the CRM system
  • Use CRM tools for lead nurturing and post-sales communication

Required Skills & Qualifications:

  • Minimum 4 years of experience in the travel and tourism industry
  • Strong knowledge of domestic and international travel destinations
  • Proven experience in sales conversion and operations
  • Excellent communication, negotiation, and interpersonal skills
  • Hands-on experience with CRM systems
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Ability to multitask, work under pressure, and meet targets

What We Offer:

  • Competitive salary
  • Opportunity to grow with a dynamic team
  • Exposure to both international and domestic markets
  • Friendly work environment


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